Service Dispatcher: Fast-Paced Scheduling & Growth

Star Group LP; Town of East Fishkill (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Star Group LP in Hopewell Junction, NY is seeking a Service Dispatcher to coordinate service calls and duties for our technicians. You will use scheduling tools to prioritize requests, issue work orders, and ensure timely dispatch to field teams.

Ideal candidates have 1–2 years dispatch or related experience, strong communication and interpersonal skills, and proficiency with MS Office and Outlook. This role offers full-time hours and competitive benefits.

Qualifications

• High School Diploma or Equivalent.
• 1–2 years dispatch experience preferred.
• Customer service experience is a plus.
• Proficient with MS Office, Outlook, and web navigation.

Responsibilities

• Schedule and assign service calls to Service Technicians based on urgency.
• Review the service monitor to ensure dispatch and assignment.
• Communicate with other Dispatchers, Technicians, and departments.

Skills

Dispatch experience

Customer service

Communication skills

Interpersonal skills

Active listening

Education

High School Diploma or Equivalent

Tools

MS Office Suite

MS Outlook

Web navigation

Job description

Star Group LP in Hopewell Junction, NY is seeking a Service Dispatcher to coordinate service calls and duties for our technicians. You will use scheduling tools to prioritize requests, issue work orders, and ensure timely dispatch to field teams.

Ideal candidates have 1–2 years dispatch or related experience, strong communication and interpersonal skills, and proficiency with MS Office and Outlook. This role offers full-time hours and competitive benefits.