Dispatch Security Officer: Alarms & Access Control

Allied Universal; Costa Mesa (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal in Costa Mesa, CA, is seeking a Security Officer Dispatch Communications to coordinate calls, monitor alarms, and dispatch personnel while maintaining incident logs. The role emphasizes strong customer service and adherence to site procedures in a fast-paced environment.

Responsibilities include incident documentation, timely updates to supervisors, and calm handling of emergencies. The position is full-time with evening shifts and competitive pay, offering growth and benefits

Qualifications

• At least 1 year of security-related experience is required.
• High school diploma or equivalent is required.
• Background check and drug screening may be required by law.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor and coordinate incoming calls, alarms, radio traffic, and service requests, dispatching appropriate personnel in accordance with site-specific procedures.
• Maintain accurate dispatch logs, incident records, and related documentation; communicate timely updates to supervisors and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols around the business and perimeter, as assigned. Working environments and conditions may vary by location.

Skills

Customer service

Computer literacy

Alarm panel experience

Access control/badge experience

Security-related experience

Education

High school diploma or equivalent

Job description

Allied Universal in Costa Mesa, CA, is seeking a Security Officer Dispatch Communications to coordinate calls, monitor alarms, and dispatch personnel while maintaining incident logs. The role emphasizes strong customer service and adherence to site procedures in a fast-paced environment.

Responsibilities include incident documentation, timely updates to supervisors, and calm handling of emergencies. The position is full-time with evening shifts and competitive pay, offering growth and benefits