Dispatch & Scheduling Specialist - Multilingual

Access-2-Interpreters; Columbus (OH); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Paid holidays after 90 days

Ten days Paid Time Off after 90 days

Medical, Dental, Vision, and Life insurance

401K and Profit Sharing

Free parking

Job summary

Access-2-Interpreters is seeking a Dispatcher/Scheduler in Columbus, Ohio, to manage scheduling for interpreters assisting in various services. Candidates must be detail-oriented, flexible, and proficient in communication. Responsibilities include managing high call volumes, scheduling, conducting inspections, and reporting on the data.

Qualifications include a high school diploma, customer service experience, and proficiency in Microsoft Excel. Benefits include paid holidays, time off, health insurance, and retirement options.

Qualifications

• Customer service or dispatch experience is required.
• Candidate must type at least 35 WPM.
• Intermediate computer skills are necessary.

Responsibilities

• Manage a high volume of phone calls.
• Schedule multilingual interpreters for various assignments.
• Ensure quality control through inspections.
• Collect, enter, and analyze relevant data.
• Submit detailed reports regularly.
• Monitor and review progress for accuracy.
• Complete a background check and successfully pass a drug screen.

Skills

Attention to detail

Flexibility in fast-paced environment

Team player

Initiative and multi-tasking

Professional communication

Education

High school diploma

Tools

Microsoft Excel

Job description

Access-2-Interpreters is seeking a Dispatcher/Scheduler in Columbus, Ohio, to manage scheduling for interpreters assisting in various services. Candidates must be detail-oriented, flexible, and proficient in communication. Responsibilities include managing high call volumes, scheduling, conducting inspections, and reporting on the data.

Qualifications include a high school diploma, customer service experience, and proficiency in Microsoft Excel. Benefits include paid holidays, time off, health insurance, and retirement options.