Logistics Dispatch Office Coordinator

R.A.S. Logistics Inc.; Town of Cheektowaga (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent base wage

Insurance after 30 days

Retirement plan after 90 days

401k match

Job summary

R.A.S. Logistics Inc. is seeking a Logistics Office Administrator to coordinate daily driver schedules and manage delivery routes from an office-based role. You will ensure timely, accurate communication between drivers, customers, and internal teams while maintaining compliant records.

The role emphasizes resolving delivery issues, onboarding new drivers, and supporting operational efficiency in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience in dispatch, logistics, or transportation administration.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Skills

Dispatch coordination

Logistics coordination

MS Office

DOT regulations

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dispatch software

Job description

R.A.S. Logistics Inc. is seeking a Logistics Office Administrator to coordinate daily driver schedules and manage delivery routes from an office-based role. You will ensure timely, accurate communication between drivers, customers, and internal teams while maintaining compliant records.

The role emphasizes resolving delivery issues, onboarding new drivers, and supporting operational efficiency in a fast-paced environment.