Dispatch & Operations Supervisor — Flexible Schedule

UOH UPS Inc (Ohio)

Lewiston (ID)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Job summary

United Parcel Service, Inc. in Lewiston, Idaho seeks a dedicated supervisor to oversee daily dispatch operations and ensure on-time performance.

The role emphasizes analyzing dispatch results, coordinating routes, and addressing service issues while maintaining customer service excellence. As a permanent, full-time position, you will support cross-functional teams, implement efficient processes, and uphold UPS’s commitment to safety, integrity, and reliable service for customers across the

Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Responsibilities

Analyze and plan center's daily package dispatch and address issues.
Handle operational service issues (on-call Air pickups, heavy accounts, unforeseen events).
Analyze dispatch results to maximize service performance and streamline routes.
Coordinate the needs and efforts of the operation to ensure customer satisfaction.
Provide customer service support (answering messages, concerns, call tags, follow ups).
Facilitate the smooth execution of operational procedures and system management.