Dispatch & Office Operations Coordinator

Socket.dev; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Short-Term & Long-Term Disability

Training & Development

Job summary

FCC Environmental Services, LLC is seeking an Operations Specialist to provide day-to-day support for office operations and dispatch functions. You will assist with scheduling, data entry, customer coordination, and general administrative tasks in a fast-paced environment.

The role requires good organizational and communication skills, proficiency with Microsoft Office and Excel, and the ability to multitask while maintaining accuracy.

Qualifications

• High School diploma or GED required.
• 1+ years of office, customer service, dispatch, or administrative support experience preferred.
• Strong organizational and time management skills.
• Proficiency with computers and standard office software (e.g., Microsoft Office, Excel, email systems).
• Strong verbal and written communication skills.
• Ability to multitask and adapt to changing priorities.
• Comfortable working independently and as part of a team.

Responsibilities

• Assist with dispatching and scheduling of field personnel or service routes.
• Provide administrative support including filing, data entry, document preparation, and recordkeeping.
• Answer phones, respond to emails, and communicate effectively with customers and team members.
• Support office operations by ordering supplies, maintaining office organization, and handling basic clerical tasks.
• Help track job progress and ensure accurate documentation of services performed.
• Coordinate with drivers, technicians, or service crews to support daily operations.
• Input and update information in dispatch or scheduling software.
• Assist with reporting, and maintaining compliance records as needed.
• All billing for GEL locations and hauling.
• Enter received payments from customers.
• Process credit card payments.
• Perform collection calls.
• Any additional task assigned by supervisor and/or manager.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Team collaboration

Education

High School diploma or GED

Tools

Microsoft Office Suite

Excel

Email systems

Job description

FCC Environmental Services, LLC is seeking an Operations Specialist to provide day-to-day support for office operations and dispatch functions. You will assist with scheduling, data entry, customer coordination, and general administrative tasks in a fast-paced environment.

The role requires good organizational and communication skills, proficiency with Microsoft Office and Excel, and the ability to multitask while maintaining accuracy.