Dispatch & Office Operations Coordinator

Alert-Disaster-Restoration; Bakersfield (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(k) retirement plan

Paid Time Off

Company holidays

Job summary

Alert Disaster Restoration in Bakersfield, CA is seeking an Administrative Coordinator to serve as the central support for office operations, customer service, dispatch coordination, and HR administration. The role ensures smooth day-to-day activities, maintains fleet and personnel records, and supports multiple departments with confidential administrative tasks.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving skills

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• Minimum 2 years of experience in administrative, office coordination, customer service, dispatch, HR support, or related role.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and multitasking abilities.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Solution-focused mindset with strong problem-solving and critical-thinking skills.
• Customer service-oriented with a positive, collaborative attitude.
• Professional demeanor and strong interpersonal skills.
• Valid driver's license with a clean driving record.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Must be able to pass a background check and pre-employment screenings.
• Strong organizational skills and adaptability to changing priorities.
• Self-motivated with proactive issue resolution.
• Ability to stay calm and professional under pressure.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Greet and assist visitors, clients, vendors, and employees in a professional manner.
• Answer, screen, and direct calls, emails, and messages promptly and accurately.
• Provide exceptional customer service and handle routine inquiries.
• Enter and update technician scheduling information in company systems accurately.
• Manage job intake data collection and entry with high attention to detail.
• Schedule meetings, conference rooms, and calendar appointments.
• Maintain clean and professional reception areas and common spaces.
• Manage mail, deliveries, and packages.
• Coordinate daily vehicle check-outs and returns; maintain fleet records.
• Schedule vehicle maintenance and ensure records are current.
• Monitor office supplies and ordering.
• Prepare reports, correspondence, spreadsheets, and internal documents.
• Data entry, recordkeeping, and filing with accuracy.
• Assist with employee communications and onboarding materials.
• Coordinate interviews and applicant communications throughout hiring.
• Prepare onboarding, personnel, and employment documents.
• Maintain employee records and files per policy.
• Support new hire onboarding and orientations.
• Assist HR and management with recruiting and engagement initiatives.
• Support departments with administrative projects and special assignments.
• Maintain confidentiality of sensitive information.
• Participate in after-hours on-call rotation as assigned.
• Identify process improvements to boost efficiency and service.
• Perform additional duties to support team objectives.

Skills

Communication skills

Organizational skills

Time management

Multitasking

Problem-solving

Detail-oriented

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

CRM

HRIS

Job-tracking software

Job description

Alert Disaster Restoration in Bakersfield, CA is seeking an Administrative Coordinator to serve as the central support for office operations, customer service, dispatch coordination, and HR administration. The role ensures smooth day-to-day activities, maintains fleet and personnel records, and supports multiple departments with confidential administrative tasks.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving skills