Operations Dispatcher & Client Liaison

FCC Environmental Services; Saint Augustine (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

Medical, vision and dental benefits

401K Matching

Paid Time Off

Job summary

FCC Environmental Services, LLC seeks an organized office professional to ensure efficient day-to-day operations and support management and staff.

You will handle inbound calls, prepare reports and documents, and act as a liaison for clients to resolve account issues with accuracy and courtesy. The role emphasizes building trust with customers and following established policies while contributing to corporate goals.

Qualifications

• 1-3 years of experience in an office environment.
• Bi-lingual in Spanish a plus; read, write and converse.

Responsibilities

• Answer all inbound calls courteously and professionally.
• Prepare reports, memos, and documents using word processing, spreadsheets, and databases.
• Liaise with clients to resolve issues with accuracy and efficiency.
• Build sustainable relationships with customer accounts through open communication.
• Follow communication procedures, guidelines, and policies.
• Provide proactive support to help meet corporate and operational goals.
• Handle special projects as assigned.

Skills

Strong attention to detail

Excellent communication

Customer service orientation

Education

High School Diploma

Post-secondary education in business, computers, or office management

Tools

Microsoft Office Suite

Job description

FCC Environmental Services, LLC seeks an organized office professional to ensure efficient day-to-day operations and support management and staff.

You will handle inbound calls, prepare reports and documents, and act as a liaison for clients to resolve account issues with accuracy and courtesy. The role emphasizes building trust with customers and following established policies while contributing to corporate goals.