Dispatch Manager

White Cap Management LLC; Carrollton (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap Management LLC in Carrollton, TX is hiring a Dispatch Manager to lead and develop our delivery operations. You will recruit and supervise delivery drivers and dispatchers, ensure trucks are loaded safely, and coordinate routing to meet planned and unplanned deliveries.

Work closely with the warehouse and inside sales teams to resolve delivery issues, optimize routes, maintain fleet and inventory controls, and develop knowledge of the branch delivery area geography.

Qualifications

• 7+ years of supervisory or management experience in distribution or logistics.
• Experience with routing, fleet management, or transportation management systems.
• Strong knowledge of DOT regulations and driver qualification requirements.
• Proven ability to optimize delivery routes and fleet utilization.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Manages, recruits, and hires all Delivery Drivers and Dispatchers.
• Ensures delivery trucks are loaded and operated in safety standards.
• Ensures Drivers are routed effectively to meet planned and unplanned delivery commitments.
• Ensures vehicle fleet is properly maintained.
• Minimizes turn-around times through direct supervision of Drivers.
• Works with Warehouse Manager to ensure seamless integration of Delivery and Warehouse operations and proper inventory controls.
• Works closely with Inside Sales and Account Managers to resolve delivery issues, reroute trucks and make unplanned vendor pickups.
• Develops and maintains expert knowledge of the branch delivery area geography.
• Performs other duties as assigned.
• Generally has 7+ years of experience.

Skills

Supervisory experience

Driver management

Route optimization

Fleet management

Transportation systems

Tools

Routing software

TMS experience

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Dispatch Manager!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation's largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Dispatch Manager!

Why a career with White Cap?

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Love where you work: White Cap has been certified as a Great Place to Work .
• Inclusive culture: Work in a place that values and celebrates who you are.

A Dispatch Manager at White Cap...

• Manages, recruits, and hires all Delivery Drivers and Dispatchers.
• Ensures delivery trucks are loaded and operated in compliance with all safety standards.
• Ensures Drivers are routed effectively to meet planned and unplanned delivery commitments.
• Ensures vehicle fleet is properly maintained.
• Minimizes turn-around times through direct supervision of Drivers.
• Works with Warehouse Manager to ensure seamless integration of Delivery and Warehouse operations and proper inventory controls.
• Works closely with Inside Sales and Account Managers to resolve delivery issues, reroute trucks and make unplanned vendor pickups.
• Develops and maintains expert knowledge of the branch delivery area geography.
• Performs other duties as assigned.
• Generally has 7+ years of experience.

Preferred Qualifications

• Demonstrated supervisory or management experience leading drivers, dispatchers, or transportation teams in a distribution, logistics, or delivery environment
• Experience using routing, dispatch, fleet management, or transportation management systems (e.g., Descartes or similar platforms)
• Strong knowledge of DOT regulations, driver qualification requirements, vehicle inspections, and transportation safety programs
• Proven ability to optimize delivery routes, improve fleet utilization, and manage daily transportation operations to meet customer service objectives
• Experience managing vehicle maintenance programs, driver schedules, and transportation-related performance metrics
• Strong problem-solving and decision‑making skills with the ability to address delivery issues, reroute resources, and respond to changing operational demands
• Excellent communication and relationship‑building skills with the ability to collaborate effectively across transportation, warehouse, sales, and customer‑facing teams
• Knowledge of construction, industrial, building materials, or contractor‑focused delivery operations is preferred; bilingual (Spanish/English) proficiency is a plus

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.