Dispatch & Logistics Lead — Commercial Plumbing (Orlando)

Jobot; Orlando (FL); Vor Ort; USD 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

Work Life Balance

Medical/Dental/Vision

Growth Opportunity

Excellent Team

Family Friendly Environment

Zusammenfassung

Jobot is hiring a Dispatch & Logistics Coordinator in Orlando, FL to oversee daily dispatch and logistics operations for commercial plumbing clients. You will manage labor scheduling, coordinate with technicians and field staff, and maintain clear communication with clients to ensure timely, cost‑effective service.

The role requires strong organization, 5+ years in a similar role, and experience with dispatch software.

Qualifikationen

• Minimum of 5 years of experience in a similar role, preferably within the same industry.
• Proven experience in logistics coordination and labor scheduling.
• Strong communication skills, with the ability to interact effectively with clients and team members.
• Proficiency in using dispatch software and other relevant computer applications.
• Exceptional organizational skills, with the ability to manage multiple tasks simultaneously and meet deadlines.
• Problem-solving skills with the ability to resolve issues quickly and effectively.
• Ability to work in a fast-paced environment, adapting to changing priorities as needed.
• Strong customer service skills, with a focus on providing superior service to clients.
• Experience coordinating with technicians, plumbers, and other field staff is highly desirable.

Aufgaben

• Coordinate and manage labor scheduling to ensure efficient utilization of resources.
• Handle incoming calls and respond to client inquiries promptly and professionally.
• Update dispatch software with accurate and detailed notes, ensuring transparency and effective communication across the team.
• Partner with maintenance departments for commercial clients to facilitate seamless service delivery.
• Coordinate with technicians, plumbers, and other field staff, ensuring they have the necessary information and resources to complete their tasks.
• Develop and implement logistics plans, ensuring efficient and cost-effective operations.
• Communicate effectively with clients, providing updates and resolving any issues or concerns.
• Maintain a thorough understanding of our services and products to provide accurate information and recommendations to clients.

Kenntnisse

Labor scheduling

Dispatch software

Communication

Organizational skills

Problem-solving

Customer service

Tools

Dispatch software

Jobbeschreibung

Jobot is hiring a Dispatch & Logistics Coordinator in Orlando, FL to oversee daily dispatch and logistics operations for commercial plumbing clients. You will manage labor scheduling, coordinate with technicians and field staff, and maintain clear communication with clients to ensure timely, cost‑effective service.

The role requires strong organization, 5+ years in a similar role, and experience with dispatch software.