Dispatch & Logistics Coordinator

Jobot Consulting; Orlando (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Work Life Balance

Medical/Dental/Vision

Growth Opportunity

Excellent Team

Family Friendly Environment

Job summary

Jobot is hiring a Dispatch & Logistics Coordinator in Orlando, FL to oversee daily dispatch and logistics operations for commercial plumbing clients. You will manage labor scheduling, coordinate with technicians and field staff, and maintain clear communication with clients to ensure timely, cost‑effective service.

The role requires strong organization, 5+ years in a similar role, and experience with dispatch software.

Qualifications

• Minimum of 5 years of experience in a similar role, preferably within the same industry.
• Proven experience in logistics coordination and labor scheduling.
• Strong communication skills, with the ability to interact effectively with clients and team members.
• Proficiency in using dispatch software and other relevant computer applications.
• Exceptional organizational skills, with the ability to manage multiple tasks simultaneously and meet deadlines.
• Problem-solving skills with the ability to resolve issues quickly and effectively.
• Ability to work in a fast-paced environment, adapting to changing priorities as needed.
• Strong customer service skills, with a focus on providing superior service to clients.
• Experience coordinating with technicians, plumbers, and other field staff is highly desirable.

Responsibilities

• Coordinate and manage labor scheduling to ensure efficient utilization of resources.
• Handle incoming calls and respond to client inquiries promptly and professionally.
• Update dispatch software with accurate and detailed notes, ensuring transparency and effective communication across the team.
• Partner with maintenance departments for commercial clients to facilitate seamless service delivery.
• Coordinate with technicians, plumbers, and other field staff, ensuring they have the necessary information and resources to complete their tasks.
• Develop and implement logistics plans, ensuring efficient and cost-effective operations.
• Communicate effectively with clients, providing updates and resolving any issues or concerns.
• Maintain a thorough understanding of our services and products to provide accurate information and recommendations to clients.

Skills

Labor scheduling

Dispatch software

Communication

Organizational skills

Problem-solving

Customer service

Tools

Dispatch software

Job description

Job details

Dispatch & Logistics Coordinator, Commercial Plumbing, Orlando FL 32824

Salary: $25 - $30 per hour

A bit about us

We are local Family business with years of expertise in Commercial Plumbing services.

Why join us

• Work Life Balance
• Medical/Dental/Vision
• Growth Opportunity
• Excellent Team
• Family Friendly Environment

Job Details

Are you a dynamic, organised and resourceful individual who thrives in a fast-paced environment? If so, our Dispatch & Logistics Coordinator role might be the perfect fit for you. This role is a vital part of our team, ensuring smooth and efficient operations, and providing superior service to our clients. You will be responsible for managing the daily operations of our dispatch and logistics department, coordinating with clients and technicians, and maintaining communication with various stakeholders.

Responsibilities

• Coordinate and manage labor scheduling to ensure efficient utilization of resources.
• Handle incoming calls and respond to client inquiries promptly and professionally.
• Update dispatch software with accurate and detailed notes, ensuring transparency and effective communication across the team.
• Partner with maintenance departments for commercial clients to facilitate seamless service delivery.
• Coordinate with technicians, plumbers, and other field staff, ensuring they have the necessary information and resources to complete their tasks.
• Develop and implement logistics plans, ensuring efficient and cost-effective operations.
• Communicate effectively with clients, providing updates and resolving any issues or concerns.
• Maintain a thorough understanding of our services and products to provide accurate information and recommendations to clients.

Qualifications

• Minimum of 5 years of experience in a similar role, preferably within the same industry.
• Proven experience in logistics coordination and labor scheduling.
• Strong communication skills, with the ability to interact effectively with clients and team members.
• Proficiency in using dispatch software and other relevant computer applications.
• Exceptional organizational skills, with the ability to manage multiple tasks simultaneously and meet deadlines.
• Problem-solving skills, with the ability to resolve issues quickly and effectively.
• Ability to work in a fast-paced environment, adapting to changing priorities as needed.
• Strong customer service skills, with a focus on providing superior service to clients.
• Experience in partnering with maintenance departments for commercial clients is a plus.
• Experience coordinating with technicians, plumbers, and other field staff is highly desirable.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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