Dispatch & Logistics Coordinator - Fast-Paced Driver & Customer Service

Church Brothers, LLC; Gonzales (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

True Leaf Farms is seeking a dispatch/operations support role to ensure orders are processed accurately, starting with driver check-in and moving through loading dock assignments, all in the computer system. Excellent customer service is required when speaking with drivers and staff at the dispatch desk.

The role handles high volumes—processing 300+ orders and 200 trucks daily—and requires urgency and accuracy in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Knowledge of Microsoft Excel preferred.
• Familiar with navigating Windows operating system.
• Ability to multitask effectively.
• Capable of working in a fast-paced environment.
• Handle confrontations calmly and professionally.

Responsibilities

• Monitor arrival screen for on-time shipping.
• Assign drivers to doors based on time and workflow.
• Process required documentation after loading is complete.
• Answer incoming calls and provide timely requests with high-quality service.
• Dispatch local deliveries and pickups.
• Perform other duties as assigned by Supervisors.

Skills

Customer service

Multi-tasking

Urgent/fast-paced

Communication skills

Education

High school diploma/GED

Tools

Microsoft Excel

Windows OS

Job description

True Leaf Farms is seeking a dispatch/operations support role to ensure orders are processed accurately, starting with driver check-in and moving through loading dock assignments, all in the computer system. Excellent customer service is required when speaking with drivers and staff at the dispatch desk.

The role handles high volumes—processing 300+ orders and 200 trucks daily—and requires urgency and accuracy in a fast-paced environment.