Dispatch & Logistics Coordinator - Fast-Paced Customer Service

Dot Foods; Manchester (TN); On-site; USD 22,000 - 34,000; Full time

Job summary

Dot Foods makes products more accessible and affordable to the food industry, coordinating with customers, suppliers, drivers, and internal teams. This permanent Dispatch Specialist role focuses on accurate scheduling, strong customer service, and cross-department collaboration.

The position runs Monday–Friday, 8:00am–5:00pm, with competitive pay and comprehensive benefits. A high school diploma or GED, along with solid math, reading, and MS Office skills, is required.

Qualifications

• High school diploma or GED or relevant work experience.
• Excellent mathematical and reading skills.
• Computer skills, including knowledge of Microsoft Office programs.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Schedule appointments with customers via phone, email, or web-based formats.
• Communicate with drivers on schedules and work assignments.
• Work with multiple departments and manage a diverse workload.
• Apply lean thinking to identify and eliminate waste in all areas of the position.

Skills

Customer service

Multi-tasking

Reading skills

Mathematical skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Dot Foods makes products more accessible and affordable to the food industry, coordinating with customers, suppliers, drivers, and internal teams. This permanent Dispatch Specialist role focuses on accurate scheduling, strong customer service, and cross-department collaboration.

The position runs Monday–Friday, 8:00am–5:00pm, with competitive pay and comprehensive benefits. A high school diploma or GED, along with solid math, reading, and MS Office skills, is required.