Dispatch Lead: Real-Time Routing & Customer Service

Votorantim Cimentos North America (VCNA)

Village of Depew (NY)

On-site

USD 65,000 - 75,000

Full time

12 days ago
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Benefits offered by this job

Opportunities to collaborate globally
Training and professional development

Job summary

VCNA United Materials in the United States is seeking a Dispatcher to execute daily plans, communicate with drivers and customers, and follow the instructions of the dispatch supervisor.

The role requires prior dispatch experience in a relevant industry, a high school diploma or GED, a valid driver's license, and knowledge of DOT rules; CDL is helpful but not required. The company offers safety-focused culture and growth opportunities.

Qualifications

  • Prior experience in Dispatch in a relevant industry.
  • HS Diploma or GED Equivalent.
  • Valid Driver’s License required.
  • Knowledge of DOT rules and regulations preferred.

Responsibilities

  • Accurately and timely dispatches trucks at proper rate and plant, ensure trucks are statusing properly, GPS functioning, and provide directions to drivers.
  • Review upcoming loads to ensure accuracy and timeliness, modify orders as directed by dispatch manager.
  • Assist with start of day and end of day, minimize slack time and respond to exceptions.
  • Operate COMMAND track dispatch software to balance service level, productivity, and costs across district.

Job description

VCNA United Materials in the United States is seeking a Dispatcher to execute daily plans, communicate with drivers and customers, and follow the instructions of the dispatch supervisor.

The role requires prior dispatch experience in a relevant industry, a high school diploma or GED, a valid driver's license, and knowledge of DOT rules; CDL is helpful but not required. The company offers safety-focused culture and growth opportunities.

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