Dispatch Lead: Real-Time Routing & Customer Service

Votorantim Cimentos North America (VCNA); Village of Depew (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Opportunities to collaborate globally

Training and professional development

Job summary

VCNA United Materials in the United States is seeking a Dispatcher to execute daily plans, communicate with drivers and customers, and follow the instructions of the dispatch supervisor.

The role requires prior dispatch experience in a relevant industry, a high school diploma or GED, a valid driver's license, and knowledge of DOT rules; CDL is helpful but not required. The company offers safety-focused culture and growth opportunities.

Qualifications

• Prior experience in Dispatch in a relevant industry.
• HS Diploma or GED Equivalent.
• Valid Driver’s License required.
• Knowledge of DOT rules and regulations preferred.

Responsibilities

• Accurately and timely dispatches trucks at proper rate and plant, ensure trucks are statusing properly, GPS functioning, and provide directions to drivers.
• Review upcoming loads to ensure accuracy and timeliness, modify orders as directed by dispatch manager.
• Assist with start of day and end of day, minimize slack time and respond to exceptions.
• Operate COMMAND track dispatch software to balance service level, productivity, and costs across district.

Job description

VCNA United Materials in the United States is seeking a Dispatcher to execute daily plans, communicate with drivers and customers, and follow the instructions of the dispatch supervisor.

The role requires prior dispatch experience in a relevant industry, a high school diploma or GED, a valid driver's license, and knowledge of DOT rules; CDL is helpful but not required. The company offers safety-focused culture and growth opportunities.