Logistics Dispatcher

United Road; Livonia (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(K) with company match

On-site training and mentoring

Promotion opportunities

Job summary

United Road is seeking a Dispatcher to manage vehicle movements and relationships with carriers. This role requires excellent organizational skills and the ability to multi-task in a fast-paced environment.

The Dispatcher will utilize proprietary systems to ensure timely vehicle dispatch and maintain strong carrier relationships. We offer competitive health benefits, promotion opportunities, and a salary based on experience.

Qualifications

• Previous dispatch experience is a plus.
• Excellent organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Review and prioritize vehicles for dispatching.
• Independently dispatch in a timely manner.
• Manage relationships with carriers.
• Address issues that arise during dispatch.
• Be accessible to management after hours.

Skills

Organizational skills

Multi-tasking

Dispatch experience

Job description

United Road is the most diversified finished vehicle logistics provider in North America. We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically positioned in every region of the United States, creating a superior and efficient national service network.

Our competitive advantage lies in our ability to provide timely, professional and dependable automobile transport delivery and logistics services. Leveraging our collective strengths, local operational control capitalizes on immediate and regional market knowledge, name recognition, and personal and customer relationships enjoyed by each division. At the same time, United Road’s leadership experience, industry leading technology, national purchasing power, and investments in equipment, ensures that we excel in customer service, create an attractive, supportive environment for our employees and provide for the stability and growth of the company as a whole.

Job Description

The Dispatcher is responsible for the movement of vehicles as well as the ongoing relationship with United Road’s internal and external carrier base. The Dispatcher utilizes United Road’s proprietary system (OVISS), Central Dispatch website and other members of the United Road Team to dispatch vehicles in a timely manner. A high degree of effort is required to dispatch and manage United Road’s carrier base for the success of each vehicle movement in a timely manner as well as with a profitable margin.

Responsibilities:

• Review and prioritize region specific vehicles thru OVISS system for dispatching
• Independently dispatch in a timely manner by using all resources available (i.e. Central Dispatch, OVISS Report Writer, Microsoft Office, etc.) ensuring to obtain the best possible margin
• Manage and maintain relationships with carriers to solidify repeat carrier usage and accountability
• Address any and all issues that arise during the dispatch process with manager in order to meet and/or exceed customers’ expectations
• Be accessible to management after normal business hours on an “as needed basis” to conduct business and service accounts/carriers
• Adhere to policies and procedures by keeping pricing and other information pertaining to customer rates or carrier rates confidential
• Accomplish organization goals by accepting ownership of new and/or different requests; explore opportunities to add value to job accomplishments
• Identify additional room for improvement in the team by bringing ideas to supervisor for review and implementation
• Dispatch vehicles in an order that will enable us to achieve customers on time service requirements

What We Offer:

• Health, Dental, and Vision Coverage
• 401(K) with company match
• On-site training and mentoring
• Promotion opportunities
• Salary based on experience

Qualifications

• Previous dispatch experience is a plus
• Excellent organizational skills
• Ability to multi-task in a fast-paced environment

All your information will be kept confidential according to EEO guidelines.