Driver Operations Lead – Dispatch & Training

HD Supply; Clive (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

HD Supply seeks a Transportation Dispatcher to coordinate loading and dispatch of all driver routes and to train new and existing associates on the transportation team. The role involves operating company or rental vehicles, with ongoing MVR monitoring and a requirement for a valid driver's license.

Responsibilities include daily route planning, driver coaching, and ensuring accuracy of orders and manifests. You will interface with customers to resolve issues within the service area.

Qualifications

• Experience delivering merchandise using a box truck or similar vehicle.
• 3+ years operating material handling equipment.
• Maintain acceptable MVR status and valid driver's license.

Responsibilities

• Coordinates loading and dispatching of driver routes.
• Oversees pre- and post-trip inspections per DOT and internal policies.
• Plans daily routes and optimizes for drivers.
• Serves as the primary contact for driver-related issues.
• Coaches and trains drivers on policies and procedures.
• Reviews manifests to ensure orders and routes are complete and accurate.
• Delivers customer orders within service area and interfaces on issues.
• Provides feedback to management on escalated concerns.

Skills

Box truck delivery

Material handling equipment

MVR monitoring

Customer service interfacing

Education

Technical certification or associate degree

Job description

HD Supply seeks a Transportation Dispatcher to coordinate loading and dispatch of all driver routes and to train new and existing associates on the transportation team. The role involves operating company or rental vehicles, with ongoing MVR monitoring and a requirement for a valid driver's license.

Responsibilities include daily route planning, driver coaching, and ensuring accuracy of orders and manifests. You will interface with customers to resolve issues within the service area.