Dispatch Lead: Real-Time Logistics & Driver Ops

Ruan Transportation Management Systems; East Hartford (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

Ruan Transportation Management Systems is seeking a Dispatch Coordinator to work on-site in East Hartford, CT. The role involves coordinating the timely movement of customer product, assigning workload to drivers, and ensuring data is accurately captured in dispatch systems in near real time.

Responsibilities include directing driver work, monitoring service and scheduling issues, and maintaining clear communication with customers.

Qualifications

• DOT regulations knowledge is required.
• Ability to coordinate workloads and monitor driver performance.
• Strong communication with customers and internal teams.

Responsibilities

• Responsible for timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations.
• Direct and schedule drivers' work; notify drivers of assignments to ensure on-time movement of goods.
• Identify and resolve daily service and scheduling issues; maintain professional communication with customer contacts.
• Monitor drivers' hours of service to prevent DOT violations.
• Update driver and dispatch information in real time in dispatch systems.
• Promote safety in all areas of dispatch.

Job description

Ruan Transportation Management Systems is seeking a Dispatch Coordinator to work on-site in East Hartford, CT. The role involves coordinating the timely movement of customer product, assigning workload to drivers, and ensuring data is accurately captured in dispatch systems in near real time.

Responsibilities include directing driver work, monitoring service and scheduling issues, and maintaining clear communication with customers.