Dispatch & Customer Support Specialist

Kaizen Lab Inc.; Seville (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid training

Flexible scheduling

401(k) with company match

Health Insurance contributions

Job summary

World Truck Towing & Recovery, Inc. is now hiring Customer Service Representatives in Seville, Ohio. This role is crucial as the first point of contact for customers, providing calm support during stressful situations.

No experience is necessary as paid training is provided, and with flexible scheduling available, it caters to both full-time and part-time applicants. Benefits include health insurance, 401(k) matching, and opportunities for advancement.

Qualifications

• Customer service experience preferred, but not required.
• Reliable, team-oriented, and detail-focused.

Responsibilities

• Deliver calm, professional customer support in a fast-paced environment.
• Answer incoming calls and gather key information using guided questions.
• Dispatch towing and roadside services efficiently and accurately.

Skills

Strong communication and multitasking skills

Ability to stay calm and professional under pressure

Basic computer skills

Education

High school diploma or equivalent

Job description

World Truck Towing & Recovery, Inc. is now hiring Customer Service Representatives in Seville, Ohio. This role is crucial as the first point of contact for customers, providing calm support during stressful situations.

No experience is necessary as paid training is provided, and with flexible scheduling available, it caters to both full-time and part-time applicants. Benefits include health insurance, 401(k) matching, and opportunities for advancement.