Weekend Dispatch & Customer Care Pro

Kaizen Lab Inc.; Seville (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid training

Job summary

Kaizen Lab Inc. is hiring Customer Service Representatives for a weekend shift in Seville, Ohio. Ideal for individuals seeking consistent hours, this part-time opportunity offers paid training, competitive pay based on experience, and career advancement.

Responsibilities include managing customer calls, coordinating towing services, and maintaining professionalism under pressure. Benefits include health insurance, 401(k) with company match, and paid time off.

Qualifications

• Customer service experience preferred, but not required.
• Basic computer skills required.
• Ability to stay calm and professional under pressure.

Responsibilities

• Deliver calm, professional support in high-pressure situations.
• Answer incoming calls and gather key information.
• Dispatch towing and roadside services efficiently.
• Provide service updates and estimated arrival times.

Skills

Strong communication and multitasking

Attention to detail

Customer service experience

Education

High school diploma or equivalent

Tools

Dispatch software experience

Job description

Kaizen Lab Inc. is hiring Customer Service Representatives for a weekend shift in Seville, Ohio. Ideal for individuals seeking consistent hours, this part-time opportunity offers paid training, competitive pay based on experience, and career advancement.

Responsibilities include managing customer calls, coordinating towing services, and maintaining professionalism under pressure. Benefits include health insurance, 401(k) with company match, and paid time off.