Dispatch & Customer Experience Coordinator

Ozinga; Elgin (IL); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan Options

Voluntary Benefits

Work-Life Balance

Employee Assistance Program

Wellness Program

Job summary

A concrete delivery company in Elgin is searching for a Dispatch & Customer Service Representative. This position entails coordinating concrete deliveries, managing customer orders, and ensuring efficiency in dispatching trucks. A High School Diploma and three years of experience in the construction or concrete sector are required. The role offers a competitive salary range of $51,000 - $64,000 annually and includes an extensive benefits package, promoting a balanced work-life environment.

Responsibilities

• Coordinate delivery of concrete to job sites.
• Schedule mixer trucks for efficient delivery.
• Communicate with customers to gather order details.
• Advise customers of potential issues or concerns.

Skills

Basic mathematics

English proficiency

Map reading

Oral and written communication

Multi-tasking

Independence

Education

High School Diploma or equivalent

Knowledge of geographic area

Job description

A concrete delivery company in Elgin is searching for a Dispatch & Customer Service Representative. This position entails coordinating concrete deliveries, managing customer orders, and ensuring efficiency in dispatching trucks. A High School Diploma and three years of experience in the construction or concrete sector are required. The role offers a competitive salary range of $51,000 - $64,000 annually and includes an extensive benefits package, promoting a balanced work-life environment.