Dispatch & Customer Service Coordinator

Aramark Correctional Services; Downs Farms (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Parental leave

Paid time off

Job summary

Aramark in Cherry Hill, NJ is seeking a Contact Center Operator to handle inbound calls and coordinate service requests for the transport of goods. The role is based at the Jefferson Call Center and may involve both full-time and part-time shifts.

A strong focus on customer service and dispatch accuracy is required to support efficient operations. The position requires solid software proficiency, reliable communication skills, and flexibility, including evenings and weekends.

Qualifications

• Experience in transportation dispatch or related field.
• Strong software proficiency and ability to log activity.
• Excellent interpersonal and written/verbal communication.
• Ability to work flexible hours including evenings and weekends.
• Detail-oriented and accurate.

Responsibilities

• Dispatch and schedule various duties.
• Receive calls for service and prioritize requests.
• Communicate needs with management and dispatch team.
• Maintain records and use software to log activity.
• Provide customer service with a friendly demeanor.
• Other duties as assigned by manager.

Skills

Transportation dispatch experience

Software literacy

Attention to detail

Interpersonal and communication skills

Flexible hours availability

Job description

Aramark in Cherry Hill, NJ is seeking a Contact Center Operator to handle inbound calls and coordinate service requests for the transport of goods. The role is based at the Jefferson Call Center and may involve both full-time and part-time shifts.

A strong focus on customer service and dispatch accuracy is required to support efficient operations. The position requires solid software proficiency, reliable communication skills, and flexibility, including evenings and weekends.