Entry-Level Dispatch & Scheduling Coordinator

Aramark; Northern (KY); Hybrid; USD 20,000 - 29,000; Full time

Job summary

Aramark is seeking a Contact Center Operator I in Cherry Hill, NJ. The role focuses on dispatching and coordinating service requests, handling inbound calls, and ensuring timely guest service. The position requires strong communication skills and familiarity with relevant software.

Responsibilities include logging activity, maintaining records, and supporting the dispatch team while delivering professional customer service to clients and colleagues in a dynamic environment.

Qualifications

• Previous experience in transportation dispatch or related field preferred.
• Must have a solid understanding of software applications.
• Demonstrates strong social skills, accuracy, and attentional to detail.
• Proven interpersonal and communication skills, both written and verbal.
• Must be available to work flexible hours including evenings and weekends.

Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling
• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service
• Handles and maintains of all records and documentation of service requests; uses software to log activity
• Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
• Other duties and tasks as assigned by manager

Skills

Dispatch experience

Software proficiency

Job description

Aramark is seeking a Contact Center Operator I in Cherry Hill, NJ. The role focuses on dispatching and coordinating service requests, handling inbound calls, and ensuring timely guest service. The position requires strong communication skills and familiarity with relevant software.

Responsibilities include logging activity, maintaining records, and supporting the dispatch team while delivering professional customer service to clients and colleagues in a dynamic environment.