Dispatch Coordinator - On-Time Deliveries & Team Impact

Anew Solutions; Pevely (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Competitive benefits package

Job summary

Anew Solutions in Pevely, MO is seeking a Dispatcher to coordinate and monitor shipment movement from load assignment through final delivery. You will ensure on-time performance, proactive communication, accurate documentation, and customer satisfaction while following company policies.

Responsibilities include load management in the Transportation Management System, communicating with carriers and drivers, recording calls and emails, supporting escalations, and ensuring smooth shift handoffs

Responsibilities

• Load Management & Tracking: Assign and set up loads by entering accurate pickup/delivery details, customer requirements, and carrier/driver information into the Transportation Management System (TMS).
• Communication & Support: Maintain clear, professional communication with carriers, drivers, and customers. Document all calls, texts, and emails in the TMS.
• Shift Handoff & Reporting: Prepare and send end-of-shift reports detailing pending issues and load updates to Inbound and management dispatch emails.
• Compliance & Performance: Monitor on-time pickup and delivery performance. Follow all company procedures and policies for dispatch operations.

Job description

Anew Solutions in Pevely, MO is seeking a Dispatcher to coordinate and monitor shipment movement from load assignment through final delivery. You will ensure on-time performance, proactive communication, accurate documentation, and customer satisfaction while following company policies.

Responsibilities include load management in the Transportation Management System, communicating with carriers and drivers, recording calls and emails, supporting escalations, and ensuring smooth shift handoffs