Dispatch Coordinator: Keep Riders Moving On Time

zTrip KY; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO and Holidays

401(k) match

Competitive Pay

Career Growth

Job summary

zTrip is seeking a dependable, organized, and customer-focused Dispatcher to join our operations team. In this essential role, you'll coordinate transportation services, support drivers in the field, and help ensure passengers receive safe, reliable, and timely transportation.

If you thrive in a fast-paced environment, enjoy problem-solving, and have strong communication and organizational skills, this is an excellent opportunity to build a rewarding career with one of the nation's leading

Qualifications

• High School Diploma or GED required.
• Experience in dispatching, customer service, call center operations, transportation, logistics, or scheduling preferred.

Responsibilities

• Coordinate and assign trips to drivers to ensure efficient and reliable service.
• Monitor transportation operations in real time and make adjustments as needed.
• Communicate trip information, schedule changes, and operational updates to drivers.
• Ensure on-time pickups and drop-offs while maintaining service standards.
• Respond quickly to changing transportation needs and service requests.

Skills

Communication skills

Organizational skills

Problem-solving

MS Office (Outlook, Word, Excel)

Dispatch software

Customer service

Education

High School Diploma or GED

Tools

Transportation scheduling software

Fleet operations knowledge

Job description

zTrip is seeking a dependable, organized, and customer-focused Dispatcher to join our operations team. In this essential role, you'll coordinate transportation services, support drivers in the field, and help ensure passengers receive safe, reliable, and timely transportation.

If you thrive in a fast-paced environment, enjoy problem-solving, and have strong communication and organizational skills, this is an excellent opportunity to build a rewarding career with one of the nation's leading