Dispatch Coordinator — Fast-Paced, Impactful, Weekly Pay

Black Diamond Experts; Orem (UT); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Weekly pay incentives

401(k) with match

Holiday & vacation pay

Job summary

Any Hour Services in Orem, UT is seeking a Dispatcher to coordinate technicians and customers, ensuring every job runs smoothly. You will manage schedules, communicate changes, and provide essential job details to technicians throughout the day.

The role emphasizes strong communication, multitasking, and attention to detail in a fast-paced environment with occasional evenings or on-call availability. Weekly pay and solid benefits are offered.

Qualifications

• Requires strong communication and multitasking abilities.
• Attention to detail in scheduling and record-keeping.
• Experience in dispatch or customer service preferred.

Responsibilities

• Schedule technicians for appointments based on availability and location.
• Track call volume and technician status to keep the schedule running smoothly.
• Adjust schedules quickly for emergencies, cancellations, or reschedules.
• Keep customers updated on appointment times and delays.
• Provide technicians with job details and directions before calls.
• Be the main point of contact for technicians throughout the day.
• Maintain accurate records of completed jobs, reschedules, and customer feedback.

Skills

Strong communication

multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

ServiceTitan

CRM software

Job description

Any Hour Services in Orem, UT is seeking a Dispatcher to coordinate technicians and customers, ensuring every job runs smoothly. You will manage schedules, communicate changes, and provide essential job details to technicians throughout the day.

The role emphasizes strong communication, multitasking, and attention to detail in a fast-paced environment with occasional evenings or on-call availability. Weekly pay and solid benefits are offered.