Dynamic Dispatcher: Orchestrate Field Ops & Schedules

CMT Technical Services; West Valley City (UT); On-site; USD 34,000 - 41,000; Full time

Job summary

CMT Technical Services is hiring a Dispatcher in West Valley City, UT. The role coordinates drivers and service teams, communicates with field staff and customers, and adapts to changes to keep operations moving smoothly.

The position requires a high school diploma or equivalent, dispatch/logistics experience, and strong communication skills to handle shifts that may include evenings or weekends.

Qualifications

• High school diploma or equivalent.
• Experience in dispatching, logistics, transportation, emergency services, or customer service.
• Strong communication and multitasking abilities.
• Ability to remain calm and make sound decisions under pressure.
• Proficiency with dispatch software, GPS systems, or scheduling tools.
• Strong organizational and problem-solving skills.
• Ability to work flexible hours as needed.

Responsibilities

• Coordinate and schedule drivers, technicians, and service teams based on workload, location, and project priorities
• Communicate real-time updates with field staff, customers, and internal teams
• Respond to delays, emergencies, and schedule changes by reallocating resources effectively
• Maintain accurate records of calls, assignments, service times, and job details
• Utilize dispatch software and GPS systems to track vehicles and manage workflow
• Provide excellent customer service by handling inquiries, resolving issues, and confirming appointments
• Collaborate with operations and project managers to improve efficiency and reduce downtime
• Ensure compliance with company policies, safety standards, and applicable regulations

Skills

Dispatching experience

Strong communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Dispatch software

GPS systems

Job description

CMT Technical Services is hiring a Dispatcher in West Valley City, UT. The role coordinates drivers and service teams, communicates with field staff and customers, and adapts to changes to keep operations moving smoothly.

The position requires a high school diploma or equivalent, dispatch/logistics experience, and strong communication skills to handle shifts that may include evenings or weekends.