Dispatcher

Any Hour Services; Orem (UT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Paid time off

Health benefits

Company events

Job summary

Any Hour Services in Orem, UT is seeking a Dispatcher to keep our service team moving. You’ll coordinate technicians and customers, schedule appointments by skill and location, and adapt quickly to changes while maintaining clear communication.

You’ll be the daily link for technicians, provide job details and directions, track progress, and keep records of completed work and feedback. A friendly pace, accuracy, and the ability to multitask are essential in this role.

Qualifications

• High school diploma or equivalent must be met.
• 1+ year dispatch/scheduling/customer service experience preferred.
• Experience with ServiceTitan or similar dispatch/CRM software preferred.
• Strong communication and multitasking skills; detail-oriented.

Responsibilities

• Schedule technicians for appointments based on availability, skillset, and location.
• Track call volume and technician status to keep the schedule running smoothly.
• Adjust schedules quickly for emergencies, cancellations, or reschedules.
• Keep customers updated on appointment times and any delays.
• Give technicians the job details and directions they need before each call.
• Serve as the main point of contact for technicians throughout the day.
• Keep accurate records of completed jobs, reschedules, and customer feedback.

Skills

Communication

Multitasking

Detail oriented

Fast-paced

Education

High school diploma or equivalent

Tools

ServiceTitan

CRM software

Job description

Job Details: Job Location: Any Hour Services (Orem) - OREM, UT 84058, Position Type: Full Time, Travel Percentage: None, As a Dispatcher, you'll be the one who keeps everything moving, coordinating technicians and customers so every job runs smoothly. No two days look the same, and you're the one thinking on your feet, making sure nothing falls through the cracks.

Key Responsibilities

• Schedule technicians for appointments based on availability, skillset, and location
• Track call volume and technician status to keep the schedule running smoothly
• Adjust schedules quickly for emergencies, cancellations, or reschedules
• Keep customers updated on appointment times and any delays
• Give technicians the job details and directions they need before each call
• Serve as the main point of contact for technicians throughout the day
• Keep accurate records of completed jobs, reschedules, and customer feedback

We Offer

• Weekly pay with incentives and bonuses
• 401(k) retirement with company match
• Holiday pay, vacation pay, & paid time off
• Company events & parties
• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance

Qualifications: Education

• High school diploma or equivalent required

Experience

• 1+ year of dispatch, scheduling, or customer service experience preferred
• Trades or service industry experience a plus
• ServiceTitan or similar dispatch/CRM software experience preferred

Knowledge, Skills, and Abilities

• Strong communication and multitasking skills
• Comfortable in a fast-paced environment with shifting priorities
• Organized with strong attention to detail

Physical Demands and Conditions

• Sitting for extended periods, typing, and using a headset

Work Environment/Travel

• Office-based, fast-paced environment
• May require occasional evenings, weekends, or on-call availability

Ability to pass background check and drug screening