Dispatch Communications Coordinator

Henner Tank Lines Inc; Vacaville (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Henner Tank Lines, Inc. is seeking a motivated Dispatch Writer to support day-to-day route operations in a local, employee-owned environment. The role focuses on prompt phone communication with drivers and clients, load entry, and maintaining on-time performance.

The team emphasizes safety, cost-efficiency, and teamwork. The ideal candidate has customer service experience, solid communication skills, and proficiency with MS Office.

Qualifications

• Two years of customer service experience preferred.
• Proficiency in Microsoft Office and basic computer skills.
• Ability to multitask in a fast-paced environment.
• Strong oral and written communication skills.
• Customer-focused and professional demeanor.

Responsibilities

• Answer all incoming phone calls promptly and courteously.
• Handle a high volume of phone calls.
• Maintain strong written and oral communication.
• Work in a team environment under pressure.
• Enter load information and create loads in the dispatch system.
• Check customer emails and respond accordingly.
• Monitor dispatch board and stay in contact with drivers throughout the day.
• Take on additional work from customers as needed.
• Learn inventory management systems.

Skills

Customer service

Multitasking

Communication

Professional demeanor

California Bay Area knowledge

Education

High school or equivalent

Tools

Microsoft Office

Job description

Henner Tank Lines, Inc. is seeking a motivated Dispatch Writer to support day-to-day route operations in a local, employee-owned environment. The role focuses on prompt phone communication with drivers and clients, load entry, and maintaining on-time performance.

The team emphasizes safety, cost-efficiency, and teamwork. The ideal candidate has customer service experience, solid communication skills, and proficiency with MS Office.