Driver Manager

Heniff Transportation Systems, LLC; Pasadena (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation time

Paid holidays

401(k) with match

Disability insurance

Life insurance

EAP

Employee discounts

Travel assistance

Job summary

Heniff Transportation Systems, LLC is seeking a Driver Manager/Dispatcher to coordinate driver assignments and ensure safe, efficient operation. The role involves maintaining driver and customer relations, dispatch accuracy, and compliance with DOT/OSHA rules in a fast-paced environment.

Ideal candidates bring an Associate’s Degree or equivalent, 5+ years of related experience, and proficiency with TMW and PeopleNet systems.

Qualifications

• Associate’s Degree or equivalent work experience.
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Develop and maintain professional relationships with drivers and customers.
• Communicate with customers to ensure a high level of service.
• Maximize driver availability to fully utilize equipment and maximize revenue.
• Review dispatch sheets and driver assignments for proper load dispatch.
• Enter load information into the TMW system and prepare Delivery Receipts.
• Provide drivers with all pertinent information for scheduled loads.
• Review Hours of Service logs and update available hours in the system.
• Ensure compliance with safety rules (DOT/OSHA) and company policies.
• Report to terminal management and assist with reports as directed.
• Address concerns from employees and customers and prevent waste or lost time.

Skills

Strong communication

Flexible schedule

Customer service

Problem solving

Attention to detail

English proficiency

Education

Associate’s Degree or equivalent

Tools

TMW

PeopleNet

Microsoft Word

Microsoft Excel

Outlook

Job description

Position Summary

The Driver Manager will be responsible and accountable for assigning jobs to ensure efficient driver operations. Ensure that company policies are being followed and that work is conducted in a safe manner.

Duties and Responsibilities

• The Dispatcher will develop and maintain professional relationships with drivers to ensure their needs are being met.
• Communicate in a timely and effective manner with customers to ensure a high level of service.
• The Dispatcher will maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
• Review dispatch sheet and driver assignments to ensure all loads are dispatched.
• Review all orders and process and/or distribute according to terminal procedure.
• The Dispatcher will ensure timely and efficient movement of loaded trucks carrying various products.
• Schedule loads and assign qualified drivers.
• Enter load information into TMW system and prepare Delivery Receipts for each load.
• The Dispatcher will provide documentation and communicate to drivers all pertinent information for scheduled load(s).
• Initiate and maintain customer specifications.
• Safety Date Sheets (SDS) for products hauled.
• Review driver's Hours of Service Logs for available hours, and update hours in the computer as required.
• Update and/or forward reports as directed by terminal management.
• Perform all other duties as specified by the terminal or corporate management.
• Incorporate measures to prevent waste and lost time.
• The Dispatcher will effectively address concerns from employees and customers.
• Ensure compliance with safety rules, including but not limited to those defined by OSHA and DOT.
• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
• The Dispatcher will understand and follow established policies and procedures in emergency situations.
• The Dispatcher/ Driver Manager will report to the Terminal Manager.

Education and Experience

• Associate’s Degree or equivalent work experience.
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Preferred Qualifications

• Prior dispatch experience.
• Experience using TMW and PeopleNet systems.
• Tanker industry experience.
• Prior management/supervisory experience.
• Understanding equipment utilization and allocation.

Essential Qualifications

• Strong organizational, administrative and analytical skills.
• Solid communication skills and attention to detail.
• Ability to be flexible and adapt to change.
• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion.
• Ability to demonstrate a positive, proactive and motivated attitude.
• Must be reliable and punctual.
• Ability to adapt to change in a fast-paced organization.
• Strong problem solving skills.
• Ability to work a flexible schedule.
• Language Skills.
• Ability to read, write and speak English proficiently.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed. May be required to lift 50 lbs. Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to operate in a constant state of alertness and safe manner.

Work Environment

The position typically operates in a standard office environment. This position routinely uses office equipment such as computers, phones, and scanners.

Benefits

• Medical, Dental and Vision Insurance
• Generous Vacation Time
• Company Paid Holidays
• Company 401(k) and Roth with Employer Matching Contributions
• Short and Long-Term Disability Insurance
• Voluntary Life & Accident Critical Illness Insurance
• Company Paid Life Insurance
• Employee Assistance Program (EAP)
• PerkSpot National Employee Discount Program
• Travel Assistance Program

At Heniff, we believe our biggest asset is our people.

We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture.

Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

Dispatch

The Heniff family of companies is the premier leader in liquid bulk transportation, food grade, rail transloading, iso depot operations, tank cleaning and maintenance. Our mission is to efficiently provide Supply Chain Solutions to our customers safely, securely and on time, every time. From our high-tech tracking and technology systems to our friendly drivers and customer service staff, everything is focused on ways to come up with solutions to our customers’ problems and to make it as easy as possible to do business with us. With nearly 100 locations connected nationwide and over 2000 tractors, our integrated freight network of opportunities and capacity for our drivers and customers is unmatched. Even though we have the look of a big company, we have the feel of a small company. Our goal is not to be the biggest, but to be the best!