Dispatch & Billing Specialist for Fast-Paced Ops

Hunter Super Techs - TurnPoint; Peabody (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical and dental insurance

Retirement plan

Paid vacation and sick time

7 paid holidays after 90 days

Company-branded apparel

Aflac benefits (employee-paid)

Supportive work environment

Job summary

Mr. Handyman of South Essex County is growing and seeks a Dispatch & Billing Coordinator in Peabody, MA. You’ll coordinate daily service schedules, manage billing, and serve as the hub between customers, service professionals, and the office team.

The right candidate is highly organized, comfortable with numbers, and a strong communicator who can multitask in a fast-paced environment. This in-office role offers a reliable schedule, pay between $20 and $23 per hour, and benefits including

Qualifications

• Highly organized and detail-oriented professional.
• Comfortable with numbers and billing processes.
• Strong verbal and written communication skills.
• Ability to multitask and reprioritize as needed.
• Calm, professional demeanor under pressure.
• Proactive problem-solving and initiative.
• Independent worker with minimal supervision.
• Proficiency with Microsoft Office and billing tools.

Responsibilities

• Dispatch and Scheduling: coordinate daily service schedules and adjust as needed.
• Customer Communication: handle calls and keep customers informed throughout the process.
• Job Coordination: monitor progress, timing, and completion with service pros.
• Billing: review work, verify details, prepare invoices, and process payments.
• Problem Solving: address changes and issues quickly and professionally.
• Customer Experience: deliver friendly, dependable service.

Skills

Highly organized

Detail-oriented

Strong communicator

multitask

Calm under pressure

Problem solver

Independent worker

Numbers & billing

Tools

Microsoft Office

Excel

ServiceTitan

Scheduling software

Job description

Mr. Handyman of South Essex County is growing and seeks a Dispatch & Billing Coordinator in Peabody, MA. You’ll coordinate daily service schedules, manage billing, and serve as the hub between customers, service professionals, and the office team.

The right candidate is highly organized, comfortable with numbers, and a strong communicator who can multitask in a fast-paced environment. This in-office role offers a reliable schedule, pay between $20 and $23 per hour, and benefits including