Dispatch Associate

Talentify; Eureka (CA); On-site; USD 30,000 - 41,000; Part time

Job summary

Global Medical Response's AMR division in Eureka, CA is hiring a Dispatch Associate for a part-time role. You will respond to emergency and non-emergency calls for ambulance and transportation services, assign requests, and provide clear communication to ensure safety and quality care for our customers.

The position requires high school diploma or equivalent and EMS/telecommunications experience. Strong English, accurate data entry, and the ability to multitask and operate dispatch equipment are

Qualifications

• High school diploma or equivalent.
• Must have EMS or public safety dispatcher experience or medical training.
• Skilled in reading and writing English.
• Ability to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Ability to understand basic computer applications.

Responsibilities

• Responds to emergency and non-emergency calls for ambulance and transportation services.
• Assigns and routes transportation requests.
• Provides clear communication to ensure quality care for customers.
• Maintains accurate paperwork and data entry for shifts.
• Generates relevant reports and ensures accuracy.

Skills

EMS Dispatch

Clear radio/phone communication

Data entry

Typing speed

Multitasking

Education

High school diploma or equivalent

Job description

Are you looking for a mild climate in the California Redwoods; surrounded by places to hike, hunt, fish, paddleboard, kayak, bike, surf and dive? Eureka has a vibrant arts scene and unmatched natural beauty. If you want some sun, you’re a 30 minute drive to summer temperatures in the 90 to 100’s on the Trinity River. You’ll never be in traffic again or have to look for parking.

DISPATCH ASSOCIATE

IMMEDIATE HIRING! Dispatcher PART-TIME Opportunity

Starting hourly rate beginning at $26.00 per hour

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

Responsibilities

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

Minimum Required Qualifications

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Preferred Qualifications

• Experience in the healthcare industry

Why Choose AMR?

AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Benefit Statement: Check out our career site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

Pay: $26.00 an hour (This rate applies to a 12-hour shift)

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Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.