Disbursements, Senior

Ritchie Bros.; Westchester (IL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ritchie Bros. Financial Services is seeking a Disbursements Specialist to ensure consignments are paid on time and remittance processes are followed. You will audit and approve vehicle sales for US Branches, including Title Centers, to meet settlement SLAs and avoid penalties.

The role involves coordinating with Tax, Legal, Treasury, and Operations to resolve issues, manage vendor payments, and support audits. Hybrid work with 3 days in the office is required.

Qualifications

• 2-4 years of experience in an office environment.
• Proficiency with Microsoft Excel.
• Fluent verbal and written communication skills in English.
• Organized, detail-oriented and able to multi-task in a fast-paced environment.
• Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred.
• Experience with ERP systems, Oracle is a plus.
• Strong analytical and problem-solving skills.
• Customer service oriented and responsive.
• Excellent time management to meet deadlines.
• Advanced Excel skills (Macros, Pivot Tables, V-Lookup).
• Hybrid work setting (3 days/week in office).

Responsibilities

• Monitor and communicate issues with open expenses at Branch level to ensure timely closure and SLAs.
• Reconcile and generate expenses and payable vouchers for vendor invoicing (IAA Transport, DMV, external vendors).
• Audit, balance, and prepare remittances to ensure accurate and timely payments (over $20M daily).
• Prepare aging detail to invoice providers on request.
• Organize and collate manual remittances and invoices to mail to providers daily.
• Provide technical assistance for all Branches via ServiceNow and collaborate with multiple departments.
• Communicate with customers inside and outside the organization via phone, email, and chat.
• Assist with IRS audits and other state/federal audits as needed.
• Support Buyer Services with same-day broker requests and refunds.
• Support Controller on expense and check projects to resolve issues at Branch level.
• Assist Treasury with research and reissuing payment requests.
• Collaborate with Sales, Account Managers, Area Managers, RVPs, and Exec Team on special projects.
• Identify and report settlement/system issues to coworkers and BT services.
• Document and maintain up-to-date processes and procedures.
• Participate in system testing or special projects as requested.

Skills

Excel proficiency

Attention to detail

Multitasking

Communication skills

Time management

Tools

Microsoft Dynamics GP

Five9

ServiceNow

ERP systems

Oracle

Job description

About Us

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About The Team

About the team - RBFS

Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within our organization.

À propos de l’équipe - SFRB

Services Financiers Ritchie Bros. est notre division dynamique et passionnée de financement d'équipements. Nous sommes proactifs, entreprenants, collaboratifs, enthousiastes, énergiques, résilients, compétitifs, amicaux et axés sur le client : nous apprécions nos collègues et les adjectifs qui nous caractérisent. Notre plus grande satisfaction est de contribuer à la réussite et au développement de nos collaborateurs au sein de notre organisation.

Job Description

The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to. Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs to avoid penalties, daily.

Responsibilities

• Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs
• Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors
• Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily
• Prepare aging detail to invoice providers upon request
• Organize and collate manual remittances and invoices to mail to providers, daily
• Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution
• Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat
• Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditors
• Buyer Services with same day broker requests and/or refunds
• Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level
• Finance with reviewing and processing reoccurring compliance rebates
• Legal with pulling detail for Provider and Buyer investigative requests
• Treasury with research, follow-up, processing and reissuing of payments requests
• Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests1
• Identify and communicate timely settlement and system issues with co-workers, management, and BT services
• Document and maintain up-to-date processes and procedures for department responsibilities
• Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management

Qualifications

• 2-4 years of experience working in an office environment.
• Proficiency with Microsoft Excel.
• Fluent verbal and written communication skills in English.
• Organized, detailed-oriented and able to multi-task in a fast-paced environment.
• Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred.
• Experience working with ERP systems, Oracle is a plus.
• Good analytical and problem-solving skills
• Customer service orientated
• Excellent written and verbal communication skills
• Excellent time management skills to be able to meet strict deadlines
• Advanced Excel skills (Macros, Pivot Tables, and V-Lookup).
• Ability to work in a hybrid setting (3 days/week in office)