Disaster Recovery IT Lead for Client Solutions

McKesson Corporation; Atlanta (GA); On-site; USD 89,000 - 149,000; Full time

Job summary

McKesson is seeking a Sr. Associate IT Generalist in Atlanta to strengthen technology resilience through disaster recovery planning, testing, and customer implementation support.

You will coordinate with IT teams, engineering, sales, and partners to understand dependencies and ensure DR activities are executed. In this role you’ll use project management methods to move customer requirements forward, maintain runbooks, and support recovery tooling, while serving as a liaison across customers and

Qualifications

• Degree or equivalent with 4+ years relevant experience.
• 4+ years in disaster recovery or business continuity.
• Experience applying project management to DR initiatives.
• Customer-facing experience coordinating requirements with technical teams.
• Knowledge of data processing and IT environments.
• Experience developing, maintaining, or supporting DR plans and documentation.
• Experience participating in DR testing or simulations.
• Experience using Jira and ServiceNow.
• Ability to organize and track multiple project activities and deliverables.

Responsibilities

• Develop, maintain, and update disaster recovery plans and documentation.
• Review and test DR plans, identify gaps, document findings, and recommend improvements.
• Coordinate DR drills, simulations, and related activities, documenting outcomes.
• Partner with IT teams to understand system dependencies and recovery requirements.
• Develop and maintain DR runbooks, playbooks, and incident response procedures.
• Support DR tools and activities aligned with standards and regulatory requirements.
• Apply project management to DR initiatives and customer implementations.
• Coordinate external customer connectivity requirements with customers and internal teams.
• Facilitate customer engineering discussions and coordinate technical follow-up.
• Support customer quoting activities and liaise across teams.
• Track work, requirements, issues, and project activities using Jira and ServiceNow.

Skills

Disaster recovery

Customer-facing

Project management

Data environments

DR plans

DR testing

Jira

ServiceNow

Project tracking

Education

Degree or equivalent

Tools

Jira

ServiceNow

Job description

McKesson is seeking a Sr. Associate IT Generalist in Atlanta to strengthen technology resilience through disaster recovery planning, testing, and customer implementation support.

You will coordinate with IT teams, engineering, sales, and partners to understand dependencies and ensure DR activities are executed. In this role you’ll use project management methods to move customer requirements forward, maintain runbooks, and support recovery tooling, while serving as a liaison across customers and