Disaster Recovery Case Manager Supervisor — Lead a Case Team

salvarmycareers; St. Louis (MO); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

14 days paid holidays

Sick time, personal days, and a float

Health, Dental, Vision, and Hearing保险

Company-paid Life Insurance

Voluntary Life Insurance

Company-paid Pension Fund

Long Term Disability with buyup option

Voluntary Retirement Fund (403b)

Voluntary Aflac products

Voluntary Short-term Disability

Other elective benefits

Job summary

The Salvation Army Midland Divisional Headquarters in St. Louis, MO is seeking a Disaster Recovery Services Case Manager Supervisor to coordinate and deliver a temporary assistance project for disaster survivors, including rapid response and long-term follow-up services.

This full-time, grant-funded role supervises up to seven case managers, involves local travel, and requires collaboration with other agencies to ensure seamless recovery efforts in affected areas.

Qualifications

• Bachelor degree in human services field and two years related work experience with some supervisory experience.
• Must have good communication skills and an ability to work with diverse cultures.
• Strong leadership style and good organizational skills required.
• Commitment to carry out The Salvation Army mission is essential.

Responsibilities

• Deliver and supervise disaster recovery services to persons presenting at agency center(s) or to persons temporarily residing in community settings including motels, shared homes, and other housing situations.
• Generate disaster and non-disaster information and referral service information, gain and disseminate understanding of the resources available to the survivors, facilitate referral processes of survivors to resources ensuring that referred survivors can access these resources, and track utilization of these resources.
• Determine eligibility and assess survivors’ disaster related needs, complete disaster intake form(s) and records, provide disaster related financial assistance, and record disaster related casework services according to prescribed agency guidelines.
• Provide project liaison between The Salvation Army and other agencies possibly including presentations to Long Term Recovery Committee.
• Implement as needed long-term case management services, which may include individualized disaster recovery plans, with disaster survivors leading to the elimination of disaster-related needs.
• Input client and client related information into The Salvation Army Information Management System (SIMS). Review and ensure that case managers’ information is entered in a timely and accurate manner. Data may also be entered into The America Red Cross CANS system.
• Monitor agency spending on project and ensure the timely and correct collection of statistical data and reports.
• Substitute for any Disaster Recovery Services workers as necessary.
• Maintain confidential, comply/enforce proper client boundaries and comply with Safe From Harm guidelines.

Skills

Communication skills

Leadership

Organizational skills

Team player

Self-starter

Supervisory experience

Education

Bachelor's degree in human services

Job description

The Salvation Army Midland Divisional Headquarters in St. Louis, MO is seeking a Disaster Recovery Services Case Manager Supervisor to coordinate and deliver a temporary assistance project for disaster survivors, including rapid response and long-term follow-up services.

This full-time, grant-funded role supervises up to seven case managers, involves local travel, and requires collaboration with other agencies to ensure seamless recovery efforts in affected areas.