Disaster Recovery Case Manager – Field Support

Endeavors Inc.; Kerrville (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Endeavors Inc. is seeking a Disaster Case Manager to support individuals and families impacted by disasters through outreach, assessment, and recovery planning. You will connect clients to resources, document progress, and coordinate with agencies.

This role requires compassion, strong organization, and the ability to work flexible hours, including nights or weekends, and travel to affected areas as needed. Preferred: Bachelor's degree or relevant experience, bilingual skills.

Qualifications

• Preferred: Bachelor’s degree in behavioral sciences, human services, or social services.
• High School diploma or GED with three years of relevant experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Conduct outreach to disaster-affected clients.
• Complete eligibility assessments and the intake process.
• Conduct home and community visits to provide ongoing support.
• Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs.
• Monitor progress and assess the effectiveness of services through follow-up visits.
• Assist clients in identifying and securing available benefits, community resources, and social services.
• Maintain accurate and detailed records of client background, case history, and progress towards recovery goals.
• Utilize online software to document and track case information.
• Prepare reports as requested by the Case Management Supervisor or Program Manager.

Skills

Bilingual English/Spanish

Experience in child welfare/disaster

Strong communication & documentation

Education

Bachelor’s degree in behavioral sciences / human services / social services

High School diploma or GED with 3 years relevant experience

Job description

Endeavors Inc. is seeking a Disaster Case Manager to support individuals and families impacted by disasters through outreach, assessment, and recovery planning. You will connect clients to resources, document progress, and coordinate with agencies.

This role requires compassion, strong organization, and the ability to work flexible hours, including nights or weekends, and travel to affected areas as needed. Preferred: Bachelor's degree or relevant experience, bilingual skills.