Disability Rights CAP Advocate (Remote/Hybrid)

Disability Justice; Denver (CO); Hybrid; USD 65,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

Parental leave

Annual leave

Sick leave

Bereavement leave

Medical insurance

Vision insurance

Dental insurance

Retirement plan

Job summary

Disability Justice in Colorado seeks a CAP Advocate to support clients with DVR and CIL issues. You will gather information, explain rights, review case files, and coordinate dispute resolution between clients and DVR/CIL staff.

You will stay current on relevant laws and prepare CAP materials. The role requires a Bachelor's degree or equivalent, 3+ years of client services, strong written and verbal communication, and ability to work hybrid/remote.

Qualifications

• Bachelor's degree or equivalent work experience
• At least 3 years of direct client services experience
• Ability to obtain SSA suitability credentials within six months
• Hybrid or remote work ability and teamwork
• Data entry into databases with accuracy
• Excellent verbal and written communication
• Professional conduct when working with clients in crisis
• Proficiency with Microsoft Suite, email, internet, and Zoom
• Understanding of legal ethics for nonlawyers
• Ability to work nonstandard hours and travel as needed

Responsibilities

• Responds promptly to new clients and manages cases from contact to resolution.
• Gathers information from clients and investigates DVR/CIL service denials or delays.
• Advocates for clients, informing them of DVR/CIL obligations and rights.
• Documents casework accurately and shares status with the attorney supervisor.
• Maintains subject-matter expertise on DVR/CIL laws and unauthorized practice of law.
• Develops CAP materials, fact sheets, and resources for clients and community.
• Conducts statewide CAP and PABSS outreach, including youth transition events.
• Represents Disability Justice on community committees such as the State Rehabilitation Council.
• Monitors case numbers and client feedback to ensure quality service.
• Assists with federal CAP reporting requirements.
• Upholds disability rights values and DJ's reputation as a trusted resource.
• Performs other duties as assigned by the Co-Legal Directors.

Skills

Bilingual or multilingual

Direct client advocacy

VR system navigation

ASL/interpreting accessibility

Non-English language experience

Education

Bachelor's or advanced degree in social work, legal studies, or public policy

Tools

Zoom

Assistive technology

Job description

Disability Justice in Colorado seeks a CAP Advocate to support clients with DVR and CIL issues. You will gather information, explain rights, review case files, and coordinate dispute resolution between clients and DVR/CIL staff.

You will stay current on relevant laws and prepare CAP materials. The role requires a Bachelor's degree or equivalent, 3+ years of client services, strong written and verbal communication, and ability to work hybrid/remote.