Disability Resources and Services Assistant Temporary Pool

Community College of Allegheny County

Pittsburgh (Allegheny County)

On-site

USD 25,003 - 35,610

Part time

14 days+

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Job summary

Community College of Allegheny County is seeking a Disability Resources and Services Assistant for a temporary part-time position in Pittsburgh. The role involves proctoring exams for students with disabilities, ensuring they receive necessary accommodations, and providing excellent support and customer service during testing hours. Applicants must have at least a high school diploma and experience in customer service, with a knowledge of disability resources in an educational setting being a plus.

Qualifications

Minimum two years previous student service or customer service experience.
Ability to understand disabilities and provide accommodations.
Experience in higher education or testing environment preferred.

Responsibilities

Assist with exam proctoring for students with accommodations.
Maintain confidentiality of the test environment.
Provide administrative support and answer inquiries.

Skills

Communication

Customer Service

Interpersonal Skills

Public Speaking

Education

High School Diploma

Associate Degree (preferred)

Tools

Microsoft Office

Accuplacer

Job description

Disability Resources and Services Assistant Temporary Pool

Join to apply for the Disability Resources and Services Assistant Temporary Pool role at Community College of Allegheny County

Disability Resources and Services Assistant Temporary Pool

10 months ago Be among the first 25 applicants

Join to apply for the Disability Resources and Services Assistant Temporary Pool role at Community College of Allegheny County

Position Title: Disability Resources and Services Assistant Temporary Pool

Department: Disability Resources and Svs

Campus: College Wide

Additional Information: Please note: If you are a PSERS retiree, per PSERS guidelines, employment by the College as an adjunct faculty member will result in the suspension of your retirement benefits by PSERS. This is a temporary part-time 25 hours/week position with option for medical benefits at full employee cost

Work Hours (for hourly positions): Consists of a 25-hour workweek Monday through Friday between the hours of 8:30 a.m. and 10:00 p.m. Actual working hours are to be determined at the onset of employment. This position will require occasional flexibility and working some evenings and Saturdays.

Hourly Wage: $22.00/hour

Job Category: Temporary Part-Time Pool

Employment Type: Temporary Part-Time

General Summary: The Disability Resources and Services Assistant serves as the primary test proctor for student with approved disability-related accommodations and oversees the testing site during scheduled hours. This assistant performs all duties related to test administration and coordination of Disability Resources and Services Offices during schedule hours.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education and/or Experience

Required

High School Diploma

Minimum of two years previous student service or customer service experience.

Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.
Ability to work with students of all abilities.

Preferred

Associate degree from an accredited college or university.
At least one-year experience in a higher education or testing environment.
Prior experience working with students requiring special accommodations.

Communication Skills

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Computer Skills

To perform this job successfully, an individual should be proficient in the use of Microsoft Office (especially Word, Excel, and PowerPoint) and Internet skills. Knowledge of Accuplacer or other administrative software a plus.

Other Skills And Abilities

Excellent communication and public speaking skills. Excellent interpersonal skills. Ability to work well with people. Excellent written communication skills especially in the areas of report writing and business correspondence. Knowledge of the Community College and Higher Education system.

Duties

Disability Resources and Services Duties

Assist with exam proctoring for students whose accommodations necessitate examinations occurring within the Disability Resources and Services Office. This includes providing proctoring services, overseeing the scheduling of exam and coordinating with the Proctoring Coordinator & Disability Resources and Services administrators.
Perform day-to-day coordination of all accommodated testing activities.
Communicate any changes to testing schedule with appropriate staff.
Maintain the integrity and confidentiality of the test environment.
Act as the primary proctor at designated testing site
Provide excellent student and customer service by answering questions from visitors and callers.
Provide one on one care and coaching for students with disabilities.
Recommends, requests and obtains resources, materials and technology necessary for student
Maintain records, process scores, and produce reports as needed
Provide administrative support and coverage at reception area when possible.
Respond to faculty & staff alerts and other alerts for students who are experiencing difficulty in the classroom

Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here. here.

Seniority level