DISABILITY INSURANCE PROGRAM MANAGER I

State of California; California; Hybrid; USD 73,000 - 91,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

The Employment Development Department in California is seeking a Disabilitiy Insurance Program Manager I to lead one or more field office units in Sacramento. The role emphasizes service quality, program integrity and staff development.

This permanent, full-time position offers a hybrid telework option and a monthly salary range of $6,525 to $8,170. The manager will supervise workload processing within budget, coach staff, and partner with program customers to ensure effective service delivery.

Responsibilities

• Provides leadership for one or more field office units and ensures services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program.
• Develops and maintains staff to ensure proper processing of workload within budgetary limitations.
• Supports continuous capacity building for all unit staff and encourages open, two-way communication.
• May serve as office manager in the manager’s absence.
• Assists in the maintenance of a marketing program, educating and partnering with program customers.

Job description

Job Posting: Disabilitiy Insurance Program Mananger I

Employment Development Department

$6,525.00 - $8,170.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/16/2026

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Under general direction, provides leadership for one or more field office units. Ensures services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program. Emphasizes program integrity and proper duration control. Develops and maintains staff to ensure proper processing of workload while operating within budgetary limitations. Supports continuous capacity building for all unit staff. Encourages open, two-way, communication. Assists in the maintenance of a marketing program, which includes educating and partnering with program customers. Has knowledge of the office budget processes. Complies with all system security, internal control, and employee safety requirements. May serve as office manager in the manager’s absence. Acts a coach and role model to members of the management team and to all staff. Supports the Branch and Department vision, mission, values, and goals.
Position located at 5009 Broadway, Sacramento, CA 95817.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• DISABILITY INSURANCE PROGRAM MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

• Job Code #: JC-534506
• Position #(s): 280-208-9211-976
• Working Title: Disabilitiy Insurance Program Mananger I
• Classification: DISABILITY INSURANCE PROGRAM MANAGER I
• Salary Range: $6,525.00 - $8,170.00
• Note: New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• # of Positions: 2
• Work Location: Sacramento County
• Telework: Hybrid
• Job Type: Permanent, Full Time
• Work Shift: 8:00 a.m. - 5:00 p.m.
• Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Benefits

Benefit information can be found on the CalHR website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.edd.ca.gov

Bao Yang
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ will be considered the first phase of the hiring process for this position. The SOQ should be typed and not more than two page in length, not less than 12-point font, single spaced, with margins not less than one inch, include your first and last name at the top of the page.

• It is not a resume or cover letter. Applications received without an SOQ or a clear response to the specific SOQ question(s) will not receive further consideration and will be excluded from the hiring process.

As indicated in advertisement, no acceptance of application if:

1. Application received with no SOQ
2. Application and SOQ received, but did not respond to the statements (used a generic or other position's SOQ)
3. Resumes and/or cover letter do not take the place of the SOQ

QUESTIONS

1. Describe the training, experience, and skills that qualify you to be a successful manager in a Disability Insurance Field Office.
2. Describe what customer service means to you and what actions you do now that will help you coach, mentor and motivate other members of your team.

Background Investigation Requirement

The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified".

The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.