Lead Long-Term Disability Claims Specialist & Technical Coach

Prudential Financial; Butlerville (IN); Teletrabalho; USD 90 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO

Parental leave

Military leave

Employee Stock Purchase Plan

Resumo da oferta

Prudential Financial is seeking an experienced Disability Claims Specialist to serve as a Long-Term Disability technical expert and coaching resource for the team. You will guide claim professionals on policy interpretation, medical and vocational considerations, and claim strategy, while prioritizing high-quality outcomes.

You will analyze complex claims, provide actionable feedback, and contribute to training and development to strengthen team capability and decision quality across the

Qualificações

• 3+ years of long-term disability claim management experience.
• Deep knowledge of long-term disability policy provisions, medical and vocational considerations.
• Proven ability to independently analyze complex or high-risk claim scenarios and recommend sound strategies.
• Experience coaching claim professionals and providing actionable feedback.
• Ability to interpret claim data, inventory indicators, and activity trends to identify risks.

Responsabilidades

• Serve as a Long Term Disability technical expert to the Team Lead and claim professionals on complex matters.
• Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy and eligibility.
• Coach claim professionals through complex scenarios and reinforce sound claim management practices.
• Provide timely, actionable feedback to build technical capability and improve execution.
• Analyze claim activity to identify trends, risks, and opportunities for coaching or process improvements.
• Monitor claim block health with inventory and performance indicators; support corrective actions.

Conhecimentos

Disability claim management

Policy interpretation

Medical considerations

Vocational considerations

Benefit calculations

Data analysis

Ferramentas

Microsoft Teams

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Prudential Financial is seeking an experienced Disability Claims Specialist to serve as a Long-Term Disability technical expert and coaching resource for the team. You will guide claim professionals on policy interpretation, medical and vocational considerations, and claim strategy, while prioritizing high-quality outcomes.

You will analyze complex claims, provide actionable feedback, and contribute to training and development to strengthen team capability and decision quality across the