Disability Account Specialist

Mro-Corporatio; United States; Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) plan

Descripción de la vacante

MRO Clinics in the United States is seeking a dedicated Disability Account Manager to facilitate the release of PHI records, verify forms, and liaise with patients and healthcare facilities to support disability paperwork.

You will review HIPAA guidelines, maintain patient privacy, manage high call volumes, and ensure accurate documentation and turnaround times, reporting to the Director of Disability.

Formación

• Detail-oriented and professional demeanor.
• Excellent communication skills.
• Confidentiality and discretion required.
• Knowledge of HIPAA/Privacy guidelines.
• Ability to multitask and manage time.

Responsabilidades

• Act as the main contact for assigned accounts and clients.
• Review and verify FMLA and Disability forms for validity and HIPAA compliance.
• Verify patient information in EMR systems for correct scope.
• Request additional documentation as needed to process forms.
• Pull and complete forms with accuracy and compliance.
• Follow workflows for assigned accounts.
• Log detailed information on processed forms.
• Maintain an accurate accounting of disclosures.
• Provide world-class patient and client service.
• Handle high call volumes with professionalism.
• Maintain production and quality goals and turnaround times.
• Report to the Director of Disability as necessary.

Conocimientos

Detail oriented

Professional demeanor

Customer oriented

Excellent communication

Dependable

Confidentiality

HIPAA compliance

Multitasking

Time management

Flexibility

Educación

High School Diploma or equivalent

Descripción del empleo

Overview

To provide quick, efficient, and proficient means for the management and release of protected health information (PHI) to multiple healthcare facilities. The Disability Account Manager will serve the role of evaluating records to complete requested disability paperwork to whom is a direct contact to both the patient and the medical facility and will provide the necessary documentation in order for the patient to be relieved from work on both Short & Long Term basis.

Responsibilities

• Act as a main contact for communicating and collaborating with assigned accounts
• Reviewing and verifying FMLA and Disability forms for validity and compliance with HIPAA/HITECH/etc.
• Verifying patient information within assigned accounts’ EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested.
• Confirming request information and requesting additional documentation from patients/requesters to process pending forms.
• Pulling and completing forms while ensuring accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations.
• Following and performing workflows specific to assigned accounts
• Providing and logging detailed and accurate information on each form processed in accordance with MRO Clinics policies/procedures
• Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with the completion of forms.
• Providing world-class customer service to patients and clients while ensuring patient privacy.
• Handling high call volumes while maintaining a high level of service and professionalism.
• Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time.
• Reports to the Director of Disability as necessary.

Qualifications

• Thorough and detail-oriented
• Professional demeanor
• Customer oriented disposition
• Demonstrate a positive attitude, and be able to interact well with employees
• Demonstrate excellent communication skills
• Proven consistent dependability and attendance
• Confidentiality and discretion is required
• Ability to conduct and interpret HIPAA/Privacy Guidelines
• Solid organizational skills, including multitasking and time-management
• The flexibility to adapt to frequent changes in the industry and office
• High School Diploma or equivalent required.

Total Compensation

Base pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary Range

It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

Applicant Privacy Notice

Pay Range

USD $16.00 - USD $22.00 /Hr.