Director, Youth Residential Services

The Guild for Human Services; Concord (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Retirement plan after 2 years

Collaborative work environment

Professional development and growth

Job summary

The Guild for Human Services in Concord, MA is seeking a dedicated residential services supervisor to lead a cluster of homes, ensuring safe, compliant and high-quality care for youth and adults with intellectual disabilities.

You will mentor residential managers, align staffing with IEPs and Caring Together plans, partner with HR on hiring, oversee scheduling, training, community activities, and regulatory compliance with DEEC/DCF/DESE standards; a responsive on-call role with opportunities for

Qualifications

• Bachelor’s degree required; master’s degree preferred.
• Six years of supervisory experience with individuals who have mental health diagnoses and/or developmental disabilities.
• Knowledge of Massachusetts regulatory standards (DEEC, DCF, DESE).
• Excellent organization and time management skills.
• Reliable transportation to multiple residential locations in Massachusetts.
• Proficiency in Microsoft Office Suite.
• Ability to demonstrate supervisor and administrative skills.
• A valid driver’s license.

Responsibilities

• Supervise residential managers within cluster.
• Collaborate with Human Resources for residential hiring and promotions within cluster.
• Ensure development and implementation of student’s IEP and residential portions of Caring Together treatment plans.
• Ensure appropriate staffing, staffing ratios and overtime; develop and maintain master staffing schedules.
• Provide life skills, socialization and recreation/leisure activities and participate in community activities.
• Develop and implement daily/weekly master activity and programming schedules for all youth residences in cluster.
• Train staff with educational and clinical teams to implement IEPs and Caring Together plans.
• Ensure residential programs comply with DEEC, DESE and DCF mandates.
• Review and approve corrective action plans and evaluations.
• Assist with planning department and division special events.
• Work with admin team to assign managers and administrators to orientation tasks.
• Ensure payroll is completed for each home in cluster.
• Serve on the administrative on-call team.
• Oversee preparation of cluster homes for inspections with facilities and residential manager.
• Provide orientation and training to new residential managers.
• Provide on-call supervision and emergency response to Guild residences.

Skills

Supervisory experience

Organizational skills

Communication

Driver's license

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office Suite

Job description

The Guild for Human Services in Concord, MA is seeking a dedicated residential services supervisor to lead a cluster of homes, ensuring safe, compliant and high-quality care for youth and adults with intellectual disabilities.

You will mentor residential managers, align staffing with IEPs and Caring Together plans, partner with HR on hiring, oversee scheduling, training, community activities, and regulatory compliance with DEEC/DCF/DESE standards; a responsive on-call role with opportunities for