Director, Workplace Experience & Operations

Blackstone; San Francisco (CA); In loco; USD 83.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Paid time off

401(k) plan

Discretionary bonus

Equity potential

Descrizione del lavoro

Blackstone seeks a seasoned Workplace Experience leader to manage and elevate the San Francisco office operations. You will oversee receptions, hospitality, events, vendor relations, and facilities alongside LA, ensuring a seamless, high-quality workplace aligned with Blackstone standards.

This full-time, onsite role requires 5+ years in workplace operations, superb customer service, and strong communication in English and Japanese.

Competenze

• 5+ years in workplace operations, hospitality, food & beverage, or related corporate services environments.
• Exceptional customer service and interpersonal skills, with the skill to build relationships and handle sensitive situations.
• Strong organizational, multitasking, and problem-solving abilities with attention to detail.
• Proactive, resourceful, results-oriented self-starter with sound judgment and professionalism.
• Excellent written and verbal communication in English and Japanese.
• High level of professionalism and executive presence.
• Advanced proficiency in MS Office, especially Excel, and familiarity with EMS, IWMS, Concur, Adobe, BOX and related tools.
• Familiarity with workplace health and safety practices and regulatory requirements.

Mansioni

• Lead Workplace Experience operations for the San Francisco and LA offices.
• Oversee meetings, events, and visitor services including bookings and catering.
• Manage day-to-day office operations, inventory, maintenance, and safety.
• Develop and improve standard operating procedures and service standards.
• Build relationships with internal stakeholders, vendors, and building management.
• Manage budgets, reporting, and cost optimization opportunities.

Conoscenze

Workplace operations

Hospitality

Customer service

Communication

English & Japanese

MS Office

EMS/IWMS tools

Strumenti

EMS

IWMS

Concur

Adobe

BOX

Floorplan software

Descrizione del lavoro

Blackstone seeks a seasoned Workplace Experience leader to manage and elevate the San Francisco office operations. You will oversee receptions, hospitality, events, vendor relations, and facilities alongside LA, ensuring a seamless, high-quality workplace aligned with Blackstone standards.

This full-time, onsite role requires 5+ years in workplace operations, superb customer service, and strong communication in English and Japanese.