Director, Workforce Programs & Career Services

The Jewish Agency for Israel; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Pension 403B

Free membership

Time off

Job summary

The Bernikow JCC Staten Island is seeking a Director of Career Services Programs and Workforce Initiatives to lead workforce development, career training, and employment programs within the Career Services Department. Reporting to the Senior Director of Career Services, the Director will oversee a portfolio of publicly and privately funded programs, initially focusing on the Keystone Program.

The Director will collaborate with the Director of CRED and other department leaders to ensure programs

Qualifications

• Bachelor’s degree in workforce development, education, social services, public or business administration, nonprofit management, or a related field.
• At least five years of progressively responsible experience in workforce development, career services, education, human services, or a related area.
• At least three years of staff-supervision or program-management experience.
• Experience managing grant-funded programs, contracts, performance goals, and reporting requirements.
• Knowledge of career coaching, job-readiness training, employment services, and participant case management.
• Strong project-management, problem-solving, facilitation, and relationship-building skills.
• Proficiency with Microsoft Office, Google Workspace, databases, and program-tracking systems.
• Ability to work occasional evenings or weekends based on program needs.

Responsibilities

• Lead the planning, launch, implementation, and evaluation of workforce development, career training, and employment programs.
• Oversee the Keystone Program and other assigned initiatives funded outside of DYCD.
• Translate grant requirements into clear workflows, timelines, staff assignments, and performance expectations.
• Ensure programs meet enrollment, completion, credentialing, employment, retention, and other required outcomes.
• Develop effective referral, enrollment, service-delivery, and participant follow-up procedures.
• Identify implementation challenges and develop timely corrective-action plans.
• Recruit, onboard, supervise, coach, and evaluate assigned program staff.
• Establish clear responsibilities, performance expectations, and communication procedures.
• Facilitate team meetings, case reviews, program-planning sessions, and professional development.
• Support the delivery of consistent, participant-centered services.
• Build relationships with employers, training providers, educational institutions, government agencies, and community organizations.
• Coordinate partner responsibilities, referrals, training schedules, data sharing, and program communication.
• Support work-based learning, job-placement, and career-advancement opportunities.
• Represent Career Services at meetings, events, and partner convenings.
• Monitor program performance, participant records, budgets, contractual deliverables, and reporting deadlines.
• Ensure compliance with funder requirements, organizational policies, and applicable regulations.
• Use program data and participant feedback to evaluate effectiveness and recommend improvements.
• Assist with developing new workforce initiatives, funding proposals, program models, and partnerships.
• Monitor workforce trends, employer needs, and emerging training opportunities.
• Perform other related duties as assigned by the Senior Director of Career Services.

Skills

Leadership

Workforce development

Grant management

Project management

Communication

Data-driven

Accountability

Collaboration

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Microsoft Office

Google Workspace

Databases

Program-tracking systems

Job description

The Bernikow JCC Staten Island is seeking a Director of Career Services Programs and Workforce Initiatives to lead workforce development, career training, and employment programs within the Career Services Department. Reporting to the Senior Director of Career Services, the Director will oversee a portfolio of publicly and privately funded programs, initially focusing on the Keystone Program.

The Director will collaborate with the Director of CRED and other department leaders to ensure programs