Director, Career Services & Workforce Initiatives

Staten Island JCC; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA/Dependent Care

Long-term disability

Short-term disability

Life Insurance

Pension/403B

Employee discounts

Free membership

Generous time off

Job summary

The JCC of Staten Island seeks a Director of Career Services Programs and Workforce Initiatives to lead workforce development and employment programs, including the Keystone Program. You will supervise staff, manage grants, and partner with employers and training providers to meet contractual outcomes for youth and adults.

You will translate grant requirements into actionable workflows, monitor performance, and develop new workforce initiatives while maintaining high-quality,

Qualifications

• Bachelor’s degree in related field.
• At least five years of progressively responsible experience in workforce development or related area.
• At least three years of staff supervision or program management.
• Experience managing grant-funded programs, contracts, performance goals, and reporting requirements.
• Knowledge of career coaching, job-readiness training, employment services, and participant case management.
• Strong project-management, problem-solving, facilitation, and relationship-building skills.
• Proficiency with Microsoft Office, Google Workspace, databases, and program-tracking systems.
• Ability to work occasional evenings or weekends.

Responsibilities

• Lead the planning, launch, implementation, and evaluation of workforce development, career training, and employment programs.
• Oversee the Keystone Program and other initiatives funded outside of DYCD.
• Translate grant requirements into clear workflows, timelines, staff assignments, and performance expectations.
• Ensure programs meet enrollment, completion, credentialing, employment, retention, and other required outcomes.
• Develop effective referral, enrollment, service-delivery, and participant follow-up procedures.
• Identify implementation challenges and develop timely corrective-action plans.
• Recruit, onboard, supervise, coach, and evaluate assigned program staff.
• Establish clear responsibilities, performance expectations, and communication procedures.
• Facilitate team meetings, case reviews, program-planning sessions, and professional development.
• Support the delivery of consistent, participant-centered services.
• Build relationships with employers, training providers, educational institutions, government agencies, and community organizations.
• Coordinate partner responsibilities, referrals, training schedules, data sharing, and program communication.
• Support work-based learning, job-placement, and career-advancement opportunities.
• Represent Career Services at meetings, events, and partner convenings.
• Monitor program performance, participant records, budgets, contractual deliverables, and reporting deadlines.
• Ensure compliance with funder requirements, organizational policies, and applicable regulations.
• Use program data and participant feedback to evaluate effectiveness and recommend improvements.
• Assist with developing new workforce initiatives, funding proposals, program models, and partnerships.
• Monitor workforce trends, employer needs, and emerging training opportunities.
• Perform other related duties as assigned by the Senior Director of Career Services.

Skills

Leadership

Workforce development

Grant management

Project management

Communication

Data analysis

Accountability

Collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Databases

Program tracking systems

Job description

The JCC of Staten Island seeks a Director of Career Services Programs and Workforce Initiatives to lead workforce development and employment programs, including the Keystone Program. You will supervise staff, manage grants, and partner with employers and training providers to meet contractual outcomes for youth and adults.

You will translate grant requirements into actionable workflows, monitor performance, and develop new workforce initiatives while maintaining high-quality,