Director, WDLL Enrollment & Student Services

Middlesex College; Edison (NJ); On-site; USD 80,000 - 98,000; Full time

Job summary

Middlesex College seeks a Director of WDLL Enrollment Systems and Services to lead registration, billing, and reporting for the Division of Workforce Development & Lifelong Learning. The role supervises staff, coordinates with IT, and ensures accurate data across noncredit programs and certificates.

The position requires strong customer service, supervisory experience, and familiarity with student information systems. Monitors program success and prepares essential reports for leadership.

Qualifications

• Five years in registration services or enrollment operations.
• Experience supervising staff and customer service teams.
• Familiarity with student information systems and reporting.

Responsibilities

• Manage operational activities of WDLL enrollment and related services.
• Oversee registration, billing, and reporting processes for noncredit programs.
• Supervise division staff including scheduling and performance evaluations.
• Coordinate testing and releases with IT and Destiny Support Team.
• Ensure timely and accurate division reporting for internal and external stakeholders.

Skills

Customer service

Supervisory skills

Enrollment operations

Data reporting

Education

Bachelor's degree or equivalent

Tools

Ellucian Colleague

Modern Campus

Job description

Middlesex College seeks a Director of WDLL Enrollment Systems and Services to lead registration, billing, and reporting for the Division of Workforce Development & Lifelong Learning. The role supervises staff, coordinates with IT, and ensures accurate data across noncredit programs and certificates.

The position requires strong customer service, supervisory experience, and familiarity with student information systems. Monitors program success and prepares essential reports for leadership.