Director, UX & Digital Experience Strategy
Merck
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Benefits offered by this job
Job summary
Merck is seeking a Director of UX and Digital Communications to shape the external web ecosystem and set strategy, standards, and governance for accessible, user-centered experiences across traditional and AI-powered search. You will lead enterprise web strategy and collaborate with UX, content, analytics, IT, Legal, Privacy, and regional teams to deliver measurable outcomes.
The role reports to the Executive Director, Enterprise Brand Social Media and Digital Communications and emphasizes
Qualifications
- Bachelor's degree required; advanced degree a plus.
- 10+ years in digital strategy, UX or web communications.
- Experience leading enterprise web strategy and large-scale digital transformation.
- Experience guiding cross-functional teams across UX, content, analytics, tech.
Responsibilities
- Lead enterprise UX, web experience, and digital communications strategy.
- Use research, analytics, and stakeholder insights to improve experiences.
- Set standards for site architecture, accessibility, and content structure.
- Guide content strategy and governance with various teams.
- Improve findability via taxonomy, metadata, and tagging.
Skills
Education
Tools
Job description
Merck is seeking a Director of UX and Digital Communications to shape the external web ecosystem and set strategy, standards, and governance for accessible, user-centered experiences across traditional and AI-powered search. You will lead enterprise web strategy and collaborate with UX, content, analytics, IT, Legal, Privacy, and regional teams to deliver measurable outcomes.
The role reports to the Executive Director, Enterprise Brand Social Media and Digital Communications and emphasizes
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