Director, Underwriting & Agent Operations (Hybrid)

Allied National; Overland Park (KS); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Allied National, Inc, Overland Park, Kansas, United States is seeking a Director of Underwriting, Coverage Administration, and Agent Operation Services. The role oversees underwriting, coverage administration, and agent operations teams, working with senior leadership and partners to drive performance and quality.

The Director will set procedures, monitor metrics, mentor staff, and guide IT solution implementations to support departmental goals and superior service levels.

Qualifications

• Minimum 10 years of health insurance experience.
• 5+ years of supervisory/management experience.
• Group and medical underwriting experience is a plus.
• High school diploma required; bachelor's degree preferred.

Responsibilities

• Provide excellent service to agents and clients through strong communication and proactive responses.
• Establish and maintain underwriting procedures manual.
• Review complex files and collaborate with COO as needed.
• Manage a hybrid team of resident and remote staff, including mentoring and scheduling.

Skills

Leadership

Health insurance knowledge

Underwriting experience

Education

Bachelor's degree in related field

Job description

Allied National, Inc, Overland Park, Kansas, United States is seeking a Director of Underwriting, Coverage Administration, and Agent Operation Services. The role oversees underwriting, coverage administration, and agent operations teams, working with senior leadership and partners to drive performance and quality.

The Director will set procedures, monitor metrics, mentor staff, and guide IT solution implementations to support departmental goals and superior service levels.