Director U.S. Field Excellence & Learning

MoonLake Immunotherapeutics (NASDAQ: MLTX); Miami (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

MoonLake Immunotherapeutics is seeking a working-leader to build the learning and field-excellence engine for its U.S. launch organization.

You will be responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement—not a traditional classroom-training role. You will design onboarding, disease-state education, product training, access capability, customer engagement, business planning, and readiness programs; own certification standards

Qualifications

• Experience leading training for a significant product launch.
• Experience with specialty sales and access/reimbursement capability building.
• Strong cross-functional leadership and collaboration skills.

Responsibilities

• Build the U.S. field learning strategy and capability model for Sales and Field Re-imbursement.
• Design and lead onboarding, disease-state education, product training, access capability, customer engagement, business planning, and launch-readiness programs.
• Own Sales and FRM certification standards in partnership with Legal/Compliance, Medical, Market Access, and functional leadership.
• Develop first-line and second-line manager coaching capabilities, field-coaching tools, and leadership-development programs.
• Lead launch meeting, Plan of Action meeting, and readiness-simulation design; ensure field teams can execute in realistic customer and access scenarios.
• Create readiness scorecards and reinforcement plans based on observed capability gaps, field performance, and launch feedback.
• Manage external training vendors, curriculum partners, and facilitation resources as needed.
• Lead the training team and work cross functionally and collaboratively so content building and execution is in sync with organizational goals
• Partner with Field Compensation, Sales leadership, FRM leadership, Medical and Analytics so training supports the behaviours that matter.

Skills

Adult-learning facilitation

Curriculum design

Coaching and performance consulting

Cross-functional leadership

Education

Bachelor's degree; advanced degree preferred

Job description

Job Purpose

Create the learning and field-excellence engine for MoonLake's U.S. launch organization. This is a working-leader role responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement - not a traditional classroom-training role.

Job Purpose

Create the learning and field-excellence engine for MoonLake's U.S. launch organization. This is a working-leader role responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement - not a traditional classroom-training role.

Your profile

Major Accountabilities

• Build the U.S. field learning strategy and capability model for Sales and Field Re-imbursement.
• Design and lead onboarding, disease-state education, product training, access ca-pability, customer engagement, business planning, and launch-readiness programs.
• Own Sales and FRM certification standards in partnership with Legal/Compli-ance, Medical, Market Access, and functional leadership.
• Develop first-line and second-line manager coaching capabilities, field-coaching tools, and leadership-development programs.
• Lead launch meeting, Plan of Action meeting, and readiness-simulation design; ensure field teams can execute in realistic customer and access scenarios.
• Create readiness scorecards and reinforcement plans based on observed capability gaps, field performance, and launch feedback.
• Manage external training vendors, curriculum partners, and facilitation resources as needed.
• Lead the training team and work cross functionally and collaboratively so content building and execution is in sync with organizational goals
• Partner with Field Compensation, Sales leadership, FRM leadership, Medical and Analytics so training supports the behaviours that matter.

Job Requirements

Education:

• Bachelor's degree required; advanced degree preferred.

Experience:

• 8+ years of pharmaceutical/biotechnology commercial, field leadership, training, or sales-excellence experience.

Skills/knowledge/behavioural competencies:

• Demonstrated experience leading training for a significant product launch.
• Experience with specialty sales and access/reimbursement capability building.
• Strong adult-learning, facilitation, curriculum-design, coaching, and performance-consulting skills.
• Demonstrated ability to build programs from scratch and operate with limited infrastructure.
• Strong cross-functional leadership

Why us?

An exciting job opportunity awaits you!

MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team.

What we offer:

Learning Environment:

An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment.

Impactful Work:

Contribute to ground-breaking projects that have the potential to transform global healthcare.

Flexibility and Balance:

Enjoy a healthy work-life balance while making meaningful contributions to our team.

Career Growth:

A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.

About Us

MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients.

We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto.

Further information is available at www.moonlaketx.com