Head of U.S. Field Excellence & Learning

MoonLake Immunotherapeutics (NASDAQ: MLTX); Miami (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

MoonLake Immunotherapeutics is seeking a working-leader to build the learning and field-excellence engine for its U.S. launch organization.

You will be responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement—not a traditional classroom-training role. You will design onboarding, disease-state education, product training, access capability, customer engagement, business planning, and readiness programs; own certification standards

Qualifications

• Experience leading training for a significant product launch.
• Experience with specialty sales and access/reimbursement capability building.
• Strong cross-functional leadership and collaboration skills.

Responsibilities

• Build the U.S. field learning strategy and capability model for Sales and Field Re-imbursement.
• Design and lead onboarding, disease-state education, product training, access capability, customer engagement, business planning, and launch-readiness programs.
• Own Sales and FRM certification standards in partnership with Legal/Compliance, Medical, Market Access, and functional leadership.
• Develop first-line and second-line manager coaching capabilities, field-coaching tools, and leadership-development programs.
• Lead launch meeting, Plan of Action meeting, and readiness-simulation design; ensure field teams can execute in realistic customer and access scenarios.
• Create readiness scorecards and reinforcement plans based on observed capability gaps, field performance, and launch feedback.
• Manage external training vendors, curriculum partners, and facilitation resources as needed.
• Lead the training team and work cross functionally and collaboratively so content building and execution is in sync with organizational goals
• Partner with Field Compensation, Sales leadership, FRM leadership, Medical and Analytics so training supports the behaviours that matter.

Skills

Adult-learning facilitation

Curriculum design

Coaching and performance consulting

Cross-functional leadership

Education

Bachelor's degree; advanced degree preferred

Job description

MoonLake Immunotherapeutics is seeking a working-leader to build the learning and field-excellence engine for its U.S. launch organization.

You will be responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement—not a traditional classroom-training role. You will design onboarding, disease-state education, product training, access capability, customer engagement, business planning, and readiness programs; own certification standards