Director, Trust & Safety Transformation & Enablement

Walmart; Bentonville (AR); On-site; USD 150,000 - 190,000; Full time

Job summary

Walmart in Bentonville, AR seeks a Director of Transformation & Enablement to accelerate Trust and Safety transformation across the Last Mile Delivery platform. You will translate strategy into an integrated portfolio, drive planning, execution, and readiness across multiple teams including Technology, Product, Strategy, and Finance.

You will lead operational readiness, change management, and governance, delivering KPIs and executive-ready content while overseeing complex cross-functional

Qualifications

• 8+ years in operations, transformation, strategy, or program management.
• 3+ years leading teams or cross-functional programs.
• Experience translating vision into roadmaps and measurable outcomes.
• Experience with portfolio planning, governance, and resource planning.
• Experience in operational readiness, change management, and large-scale programs.

Responsibilities

• Translate strategic vision into transformation plans, milestones, and measurable outcomes.
• Lead portfolio planning and alignment with multiple business teams and functions.
• Drive execution, risk management, and governance across initiatives.
• Coordinate change management, communications, training, and launch readiness.
• Provide executive-level updates, KPIs, and decision-ready content.

Skills

Operations management

Transformation leadership

Strategy development

Portfolio management

Program management

Change management

Education

Bachelor's degree in Business Administration, Engineering, Operations, or related field

Master's degree in Business Administration

Job description

Walmart in Bentonville, AR seeks a Director of Transformation & Enablement to accelerate Trust and Safety transformation across the Last Mile Delivery platform. You will translate strategy into an integrated portfolio, drive planning, execution, and readiness across multiple teams including Technology, Product, Strategy, and Finance.

You will lead operational readiness, change management, and governance, delivering KPIs and executive-ready content while overseeing complex cross-functional